Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a rapid ability to learn and apply new skills. Committed to utilizing these qualities to propel team success and make meaningful contributions to organizational growth.
Overview
27
27
years of professional experience
Work History
Senior QA Analyst
BM Technologies, Inc.
06.2010 - Current
Company Overview: Financial Services Provider
Perform functional acceptance, integration, regression and API testing on customer and support sites for the high-volume transactional banking system (BankMobile Vibe App), integrated with third-party vendors
Lead resource and subject matter expert on various product features
Design test cases based on the specifications described in business and functional requirements
Document system defects and testing progress in the defect tracking tool
Document product functionality and contribute to product release notes
Perform Web and Mobile testing for T-Mobile MONEY application
Provide technical and product training for new staff
Perform extensive project communications with internal departments and external partners
Participate in project meetings from kickoff through the development cycle
Work closely with offshore teams on multiple projects
Quality Assurance Analyst
Connolly, Inc.
11.2007 - 06.2010
Company Overview: Recovery Audit Firm
Successfully implemented a QA process for the Applications Development Department where one did not exist before
Created and maintained test plans and test cases for all supported applications used by data analysts and auditors in the field
Produced bug reports and diagnostic summary reports after each QA cycle
Worked closely with Development Manager in preparing and maintaining documentation, such as project roadmaps and change request forms, to assist the team in reaching its overall goals
Senior Software Quality Assurance Analyst
Mobius Management Systems, Inc.
10.1998 - 08.2007
Company Overview: Provider of Integrated Solutions for Enterprise Archiving and Records Management
Developed, implemented, and maintained test plans for the Mobius family of multi-platform, client/server Enterprise Content Management products
Discovered, isolated, and analyzed problems with Mobius products
Assisted Project Leader and Management in organizing the QA review and test plan development process for all R&D projects; generated reports and metrics, and devised solutions to improve the QA process
Mentored and assisted with the testing efforts of less experienced peers on the team
Created and enforced testing standards; reviewed written documentation to assure adherence to those standards
Developed installation procedures and documentation for the web-based products
Education
Bachelor of Science - Mathematics, Computer Science
Pace University
Pleasantville, New York
Skills
Effective problem solver
Event planning and scheduling
Meticulous attention to detail
Professional and mature
Resourceful
Project planning
Project management
Professional phone communication
Proficient in software applications
Articulate and well-spoken
Motivated self-driven professional
Reliable and responsible
Honest and dependable
Documentation and recordkeeping
Awards
Alpha Chi, National Honor Society, Dean’s List, Pace University International Students’ Scholarship
Timeline
Senior QA Analyst
BM Technologies, Inc.
06.2010 - Current
Quality Assurance Analyst
Connolly, Inc.
11.2007 - 06.2010
Senior Software Quality Assurance Analyst
Mobius Management Systems, Inc.
10.1998 - 08.2007
Bachelor of Science - Mathematics, Computer Science