Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Cashier/Stocker/Counter
Hy-Vee, Inc.
Fort Dodge
10.2025 - Current
Processed customer transactions efficiently at Hy-Vee, utilizing cash registers and payment systems.
Assisted customers with product inquiries and provided excellent service throughout their shopping experience.
Performed other duties as assigned by management.
Learned roles of other departments to provide coverage and keep store operational.
Stocked shelves with products to maintain store organization and availability.
Monitored inventory levels to ensure timely restocking of merchandise.
Patient Registration Clerk
UnityPoint Health
Fort Dodge
03.2024 - 06.2024
Managed patient registration and verification processes for healthcare services.
Entered patient information into electronic health record systems accurately.
Coordinated communication between patients and healthcare providers effectively.
Assisted patients with insurance inquiries and financial information collection.
Ensured compliance with privacy regulations during data handling procedures.
Verified insurance and collected critical data elements to properly identify and bill patients.
Correctional Officer
Humboldt County
Humboldt
12.2021 - 01.2024
Monitored inmate behavior and maintained safety within the correctional facility.
Conducted regular inspections of facilities to ensure compliance with safety standards.
Enforced rules and regulations to maintain order and discipline among inmates.
Documented incidents and prepared reports for record-keeping and investigations.
Collaborated with law enforcement and legal personnel during emergency situations.
Assisted in conflict resolution among inmates to promote a peaceful environment.
Inspected cells and conducted random searches of common areas.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Detected potential threats and quickly defused conflicts.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
City Letter Carrier
United States Postal Service
Fort Dodge
05.2013 - 10.2021
Delivered mail and packages efficiently to designated routes daily.
Sorted and organized incoming mail for accurate distribution.
Operated postal vehicles safely in various weather conditions.
Communicated effectively with customers regarding delivery inquiries.
Followed safety protocols to ensure secure handling of mail items.
Assisted in training new employees on delivery procedures.
Delivered mail and packages to residences and businesses on a daily basis.
Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Collaborated with other carriers in order to complete routes efficiently and effectively.
Registration Clerk
Iowa Specialty Hospital
Clarion
04.2010 - 05.2013
Managed patient registration processes efficiently and accurately.
Entered and updated patient information into electronic health record systems.
Verified insurance eligibility and collected necessary documentation from patients.
Assisted patients with inquiries regarding registration and hospital services.
Maintained confidentiality of patient records in compliance with HIPAA regulations.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Processed patient registration forms, collected fees, and issued receipts for services rendered.
Provided assistance with completion of paperwork related to the registration process.
Registered patients for outpatient procedures and emergency services.