Olyvia McRae
Sparks
Summary
Diligent and responsible associate with a proven track record in efficiently managing registers, ensuring accurate transactions, and maintaining well-stocked merchandise displays. Extensive experience in front-of-house (FOH) and back-of-house (BOH) roles provides a comprehensive understanding of operational dynamics. Recognized for exceptional organizational skills and unwavering dependability, along with a strong commitment to fostering team success, enhancing business operations, and cultivating customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate/Stocker
Moana Nursery
03.2024 - 09.2024
- A seasonal cashier role involving checking out customers through the business day.
- Connected with customers about ideal products for the environment and landscaping needs.
- Acquired expertise in identifying the most suitable store products to meet customer needs.
- Stocked products throughout the store.
- Covered roles in multiple departments as needed, including watering in the hours before opening and coordinating with operations.
- Managed over 100 customers per day
- Collaborated with store manager to enhance organization of store operations.
Warehouse Inventory Specialist
Elite Spice
01.2023 - 03.2024
- Streamlined daily organization and distribution of inventory, ensuring timely production orders.
- Leveraged Excel for task completion and information logging to enhance accuracy.
- Facilitated effective communication with departments to ensure product availability.
- Engaged with teams through email to troubleshoot and resolve issues promptly.
- Coordinated closely with inventory department to support smooth daily operations.
- Processed product requests using company software alongside Microsoft Office applications.
- Kept detailed logs for traceability related to recalls or quality issues.
- Analyzed workflows of 5 employees to implement more efficient processes, improving overall warehouse operations.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each week.
Front Office Coordinator
OB/GYN ASSOCIATES
01.2022 - 01.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Compile patient and client records and details at time of check-in and check-out
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Monitored office supplies by checking inventory and placing orders.
- Maintained high average of performance evaluations.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Upheld HIPAA regulations throughout office operations.
- Coordinated patient appointments with 15 physicians.
Education
Associate of Arts - History
Truckee Meadows Community College
Reno, NV07-2026
Skills
- Google Suite
- Leadership
- Adobe Creative Suite
- Sales
- Microsoft Office
- Typing
- Customer service
- Mac OS
- Proofreading
- Writing skills
- Records maintenance
- Cash management
Certification
Driver's License
Timeline
Cashier/Sales Associate/Stocker
Moana Nursery
03.2024 - 09.2024
Warehouse Inventory Specialist
Elite Spice
01.2023 - 03.2024
Front Office Coordinator
OB/GYN ASSOCIATES
01.2022 - 01.2023
Associate of Arts - History
Truckee Meadows Community College