Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Marques

Metuchen

Summary

Dynamic Spa Consultant and Social Media Content Creator at Soleil Tans, adept at enhancing client experiences through tailored wellness solutions and engaging content strategies. Proven expertise in customer service and brand development, driving increased engagement and sales. Strong organizational skills and a commitment to excellence ensure a welcoming environment for all clients.

Overview

3
3
years of professional experience

Work History

Spa Consultant/Social Media Content Creator

Soleil Tans
Edison
06.2025 - Current
  • Provided expert guidance on spa services and treatments to clients.
  • Developed customized treatment plans based on client needs and preferences.
  • Assisted clients in selecting products for home care and maintenance.
  • Maintained knowledge of industry trends and best practices in wellness.
  • Ensured a clean, welcoming environment for all spa visitors and staff.
  • Suggested and sold salon services and retail products to customers.
  • Developed engaging social media content for various platforms and target audiences.
  • Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic.

Server

The Brownstone
Metuchen
01.2024 - 04.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Managed table assignments to ensure efficient service flow.
  • Processed orders accurately and communicated with kitchen staff.
  • Assisted in training new servers on menu offerings and procedures.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Handled cash and credit transactions while ensuring payment accuracy.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Hostess and Waitress

Supercharged Entertainment
Edison
12.2022 - 07.2023
  • Greeted guests warmly and escorted them to their tables.
  • Managed waitlists effectively during peak service hours.
  • Communicated dining specials and answered guest inquiries promptly.
  • Maintained cleanliness and organization of the host stand area.
  • Collaborated with servers to ensure smooth table turnover.
  • Assisted in training new host staff on procedures and customer service standards.
  • Processed reservations using the restaurant management system efficiently.
  • Resolved guest complaints calmly and professionally to enhance their experience.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Demonstrated strong interpersonal skills when interacting with customers.

Education

Marketing

Middlesex County College
Edison, NJ
05-2027

High School Education -

Metuchen High School
New Jersey
06.2023

Marketing

Kutztown University of Pennsylvania
Kutztown, PA

Skills

  • Office experience
  • Organizational Skills
  • Customer service
  • Cash Handling
  • Time management
  • Hospitality
  • Guest relations
  • Communication skills
  • Social media marketing
  • Content creation
  • Market research
  • Sales strategies
  • Brand development
  • Problem solving
  • Team collaboration
  • Financial planning and budgeting
  • Marketing and promotion strategies
  • Sales and revenue generation
  • Conflict resolution
  • Project coordination
  • Business strategy

Timeline

Spa Consultant/Social Media Content Creator

Soleil Tans
06.2025 - Current

Server

The Brownstone
01.2024 - 04.2025

Hostess and Waitress

Supercharged Entertainment
12.2022 - 07.2023

Marketing

Middlesex County College

High School Education -

Metuchen High School

Marketing

Kutztown University of Pennsylvania

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