Natasha McClendon
Kapolei,HI
Summary
Customer/Client-focused candidate eager to put excellent communication and interpersonal skills into practice. Eager to learn new skills with the ability to adapt to various situations and excel under pressure.
Overview
5
5
years of professional experience
Work History
Hostess/Server
Kickin' Kajun
09.2020 - Current
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Program Assistant
White Center Teen Program
01.2019 - 03.2020
- Assisted with planning and coordinating day-to-day and special program activities.
- Managed administrative tasks, including attendance tracking and parent communication, ensuring accurate records and timely updates.
- Explained and enforced rules and regulations of the White Center Teen program.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Sales Clerk/Cashier
Safeway Inc./Albertson's Inc
07.2019 - 10.2019
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Education
High school Diploma -
Maryknoll High School
Honolulu, HISome College - Psychology
Highline Community College
Des Moines, WA06.2019
Some College - Psychology
Eastern New Mexico University
Portales, NM05.2018
Skills
- Customer service (4 years)
- Exceptional communication
- Patience and Empathy
- Effective Multitasking
- Phone Etiquette
- Detail Oriented
Additional Information - References
- Yani Higuchi, (808)-722-3511
- Ryan Shimizu, (808)-628-4771
- Darlene Sellers, (206)-510-8339
Timeline
Hostess/Server
Kickin' Kajun
09.2020 - Current
Sales Clerk/Cashier
Safeway Inc./Albertson's Inc
07.2019 - 10.2019
Program Assistant
White Center Teen Program
01.2019 - 03.2020
High school Diploma -
Maryknoll High School
Some College - Psychology
Highline Community College
Some College - Psychology
Eastern New Mexico University