Natasha Melton
Grand Rapids,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist
Versiti
10.2021 - 10.2024
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Assisted in training and onboarding new phlebotomists.
- Organized daily work based on collection priority.
General Merchandise Clerk
Meijer
06.2018 - 04.2021
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Completed efficient weekly pricing changes for general merchandise categories.
- Met or exceeded productivity standards to produce desired team and individual results.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Golf Course Attendant
Golf Course
05.2018 - 09.2018
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Sold tickets and collected additional fees from customers for special services.
- Trained golf cart attendants to verify customer service consistency and instructed guests on proper cart handling and club loading onto carts.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
Nanny/Babysitter
A family friend
06.2016 - 09.2016
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Education
Associate of Science - Nursing
Grand Rapids Community College
143 Bostwick Ave NE, Grand Rapids, 4950306-2022
High School Diploma -
Caledonia High School
9050 Kraft Ave, Caledonia, MI, 4931605-2018
Skills
- Infection control protocols
- Donor screening
- Specimen labeling procedures
- Problem-solving capabilities
- Time Management
- Data Entry
- Organization and Planning
- Medical Records Review
- Maintaining confidentiality
- HIPAA
- Venipuncture
- Venipuncture Expertise
- Health Education
- Medical terminology knowledge
Accomplishments
- Maintained a high successful phlebotomy stick rate with not many failed sticks.
- Preceptor for new trainees for Phlebotomy & Medical History
Certification
- DPT - Donor Phlebotomy Technician
- CNA - Certified Nurse Assistant
- Licensed CPR - 2023
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementHealthcare benefitsWork from home option401k matchTeam Building / Company RetreatsTimeline
Mobile Phlebotomist
Versiti
10.2021 - 10.2024
General Merchandise Clerk
Meijer
06.2018 - 04.2021
Golf Course Attendant
Golf Course
05.2018 - 09.2018
Nanny/Babysitter
A family friend
06.2016 - 09.2016
- DPT - Donor Phlebotomy Technician
- CNA - Certified Nurse Assistant
- Licensed CPR - 2023
Associate of Science - Nursing
Grand Rapids Community College
High School Diploma -
Caledonia High School
Similar Profiles
Stephanie SullivanStephanie Sullivan
Call Agent at VersitiCall Agent at Versiti
Mikayla FechterMikayla Fechter
Apheresis RN at VersitiApheresis RN at Versiti
Lesharon ColemanLesharon Coleman
Customer Service Representative at VersitiCustomer Service Representative at Versiti