Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
GeneralManager
Natasha Mitchell

Natasha Mitchell

Englewood,CO

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
Denver, CO
04.2022 - 08.2022
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.

Factory Line Worker

Hy-Vee Distribution Center
Ankeny, IA
09.2020 - 06.2021
  • Boxed, labeled and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

Assistant Manager

Buger King
Des Moines, IA
07.2014 - 11.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

GED -

Des Moines Area Community College
Ankeny, IA
03.2002

Skills

  • Supply Monitoring
  • Workstation Setup and Breakdown
  • Taking and Preparing Orders
  • Station Preparation
  • Menu Recommendations
  • Cash Drawer Operations
  • Special Orders and Dietary Restrictions
  • Covid Symptom Screening
  • Payment Processing
  • Cleaning and Sanitizing
  • Kitchen Safety Standards
  • Teamwork and Collaboration
  • Daily Food Preparation
  • Kitchen Organization
  • Dependable and Cooperative
  • Employee Training and Supervision
  • Managing Orders and Deliveries
  • Stocking and Replenishing
  • Customer Service
  • Time Management
  • Inventory Counts

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The supernatural is the natural not yet explained.
Elbert Hubbard

Timeline

Sandwich Artist

SUBWAY®Restaurants
04.2022 - 08.2022

Factory Line Worker

Hy-Vee Distribution Center
09.2020 - 06.2021

Assistant Manager

Buger King
07.2014 - 11.2018

GED -

Des Moines Area Community College

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Natasha Mitchell