NATASHA MITCHELL
Harrison,NJ
Summary
Collaborative Senior Technical Program Manager partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness. Adept at building and scaling high performance teams, managing third party providers, finding efficiencies in processes and systems. Over 14+ years experience across the marketing landscape from Demand to lead generation (lead to pipeline funnel), social media & Go-to-market strategies in an agile environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Program Manager
JPM Chase
11.2022 - Current
- Worked closely with other departments to better understand product features and develop appropriate training materials.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Hands on, end-to-end program management from design to delivery of product development life cycle
- Worked with Scrum master's across various cross-functional teams to prepare for Program Increment and System Demo
- Built strong relationship with Sponsors , Stakeholders and Engineering leaders and influenced on decision towards cloud migration
- Owned and delivered major technical initiatives across 2 portfolios that eliminated technical debts by 40 % and reduced support workload by 50%
- Lead cross-functional global teams of 200+ size and $20+ million budget for major global business transformation initiative.
Senior Project Manager
Cellino And Barnes
09.2019 - 11.2021
- Created project plans, schedules and estimates in line with project roadmaps.
- Oversaw team work, including setting deadlines, assigning responsibilities and summarizing project progress
- Updated team on milestones and process changes with weekly meetings.
- Managed project execution to oversee adherence to budget, schedule and scope.
- Upheld strict project timetables with careful monitoring and management of team activities.
- Organize Scrum ceremonies, remove impediments, resolve conflicts, and protect team from external interferences
- Manage project scope, schedules and budget and define key KPI’s to measure and monitor project progress.
- Establish Key Performance indicators to monitor and measure program health and provide status updates to senior management including C-level executives.
Technical Senior Program Manager
Cottrell Solensky PA
04.2019 - 09.2019
- Proposed conceptual technical solutions within agile environment and made changes based on client feedback.
- Enhanced interfaces to promote better functionality for users.
- Achieve project goals by managing scope, risks, issues, dependency, decisions, and action items.
- Focus teams on project vision and track progress to ensure project milestones are on time, on budget and with the desired results.
- Perform the role of Scrum Master for 4 engineering teams.
- Develop Project Management artifacts like Project Charter, Requirement documentation and Project Execution plans.
Technical Senior Program Manager
United States Attorney's Office
01.2016 - 05.2019
- Investigated system issues and implemented resolutions to reduce downtime.
- Assessed business requirements to create focused solutions.
- Maintained authoritative knowledge through continued education and ongoing training.
- Improved systems with addition of new features and infrastructure.
- Lead the organization strategic initiatives like new product launches, application development and Cloud native adoption
- Work with stakeholders and teams to define program vision, identify requirements, define milestones, create project execution plans, capture risks, issues and dependencies.
Senior Project Manager (Technical)
Stern And Eisenberg
01.2013 - 12.2016
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements and improved efficiency by 25%.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Propose optimized supply planning to ensure on-time build schedule. Drive closure of materials issues
- Keeps the practice managers informed of task accomplishment, issues and status.
- Serves as a focal point to communicate and resolve interface and integration issues with other teams. Escalates issues which cannot be resolved by the team.
Senior Technical Program Manager
Nathaniel M Davis (Contract)
01.2009 - 12.2013
- Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
- Conducted advanced data analysis on customer queries using Tableau as the basis of a project that reduced customer support request by 25% Y-o-Y.
- Defined, streamlined, and automated ticket handling
- Led multiple teams of development, enhancement and support projects with several technologies servicing various corporate functions. Led initiative to standardize software development processes
Education
Masters of Business Administration And - Management
Walden University
Minneapolis, MN02.2020
MBA -
Walden University
Minneapolis, MN02.2020
Skills
- SQL
- AWS
- Jira
- Agile/Scrum
- Python
- Advanced Excel and
- Power Query
- Tableau
- HTML/CSS/JavaScript
- Confluence/Sharepoint
- Citrix Metaframe
- Data Analysis
- Project Management
- MS Office
- CRM
- Strategic Planning
- Budget Management
- Influence
- Delegation
- Negotiation
Certification
Walden University
August 2017 Bachelors of Arts
FAIRLEIGH DICKINSON UNIVERSITY
AWS Certified Cloud Practitioner
Additional Information
COURSES / CERTIFICATIONS
Project Management Professional
06/2023
CourseEra
AWS Cloud Practitioner
01/2023
AWS
Data Science Certification
06/2023
Thinkful
Timeline
Technical Program Manager
JPM Chase
11.2022 - Current
Senior Project Manager
Cellino And Barnes
09.2019 - 11.2021
Technical Senior Program Manager
Cottrell Solensky PA
04.2019 - 09.2019
Technical Senior Program Manager
United States Attorney's Office
01.2016 - 05.2019
Senior Project Manager (Technical)
Stern And Eisenberg
01.2013 - 12.2016
Senior Technical Program Manager
Nathaniel M Davis (Contract)
01.2009 - 12.2013
Masters of Business Administration And - Management
Walden University
MBA -
Walden University
Walden University
August 2017 Bachelors of Arts
FAIRLEIGH DICKINSON UNIVERSITY
AWS Certified Cloud Practitioner
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