Natasha Mote
Ponte Vedra Beach,FL
Summary
Dynamic content moderator with over four years of experience in social media, policy management, and escalation handling. Skilled in monitoring sensitive and graphic content to ensure compliance with community guidelines, consistently maintaining a safe online environment. Proven ability to collaborate effectively with cross-functional teams to address time-sensitive escalations, enhancing user experience and platform safety. Committed to fostering an engaging and secure digital space for all users.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Jacksonville, FL
12.2025 - 03.2026
- Monitored premises to ensure safety and security of personnel and property.
- Responded to incidents and emergencies, coordinating with local law enforcement as needed.
- Conducted routine patrols to identify and mitigate potential security risks.
- Implemented access control measures, ensuring only authorized personnel entered restricted areas.
Materials Handler, Pick Pack and Ship Specialist
Suddath
Jacksonville
07.2022 - 11.2025
- Operated RF scanner to assist in inventory management. Supported team in maintaining accurate stock levels. Contributed to efficient warehouse operations through effective scanning processes.
- Monitored and coordinated the flow of materials and products, adhering to established protocols for quality assurance.
- Documented the transfer of materials and products, maintaining precise records of inventory movements.
- Oversaw operation of low complexity motorized and non-motorized material handling equipment to maintain workflow efficiency. Managed various assigned duties to support team objectives.
- Improved order preparation efficiency by implementing organized product placement into trays and totes.
- Monitored and refined 5S methodologies in designated work areas to ensure a clean and productive environment.
- Managed automated sorting processes to optimize shipping operations and enhance customer satisfaction.
Security Officer
TOLOMATO COMMUNITY DEVELOPMENT DISTRICT
Nocatee, Florida
05.2021 - 05.2022
- Surveillance
- Circulates through 9 Offsite locations building looking for disturbances, safety hazards, and illegal activity
- Responds to incidents and emergencies in accordance with corporate security protocols
- Completes all required paperwork at the end of each shift, including activity and incident reports
- Checks employee identification cards, maintaining an accurate record of who leaves and enters the buildings, Parks and event areas
Senior Specialist, Graphic & Sensitive Content
Genpact
Jacksonville, FL
06.2017 - 08.2021
- Provided expertise in client-focused political content policies to ensure compliance and enhance platform integrity.
- Reviewed and resolved reports of policy violations, focusing on controversial content from both internal and external users, ensuring adherence to community standards.
- Evaluated error trends to pinpoint policy deficiencies and implement solutions for enhanced quality metrics.
- Compiled comprehensive reports on web traffic data to inform social media client decision-making.
Education
Business Administration BSA -
Colorado Technical University
Colorado Springs, Colorado02.2012
Skills
- Adobe Acrobat, Microsoft Office, Salesforce
- Content Moderation, Quality Review, Trend Analysis, Content Policy, Social Media Management, Compliance & Legal Training
- Relationship building and management
- Access control
- General security
- Conflict de-escalation
- Document management
Timeline
Security Officer
Allied Universal Security Services
12.2025 - 03.2026
Materials Handler, Pick Pack and Ship Specialist
Suddath
07.2022 - 11.2025
Security Officer
TOLOMATO COMMUNITY DEVELOPMENT DISTRICT
05.2021 - 05.2022
Senior Specialist, Graphic & Sensitive Content
Genpact
06.2017 - 08.2021
Business Administration BSA -
Colorado Technical University