Marlena Guzman
Simi Valley
Summary
Seasoned Security Officer with strong communication skills and a proven track record of maintaining detailed logs of significant events. Expertise in problem-solving and conflict resolution, complemented by knowledge of law enforcement investigations. Demonstrates trustworthiness and commitment to integrity in all interactions with supervisors, employees, and customers.
Overview
24
24
years of professional experience
Work History
Security Officer
Allied Universal/ L3Harris
Van Nuys
10.2024 - Current
- Maintaining operational and location security for a government contractor
- This includes patrolling, securing the exterior and interior of the facility
- This position requires security clearance as well as monitoring international visitors and closed-circuit TV
- This job also entails extensive report writing and articulating observed incidents.
Supervisor
Adventist Health Simi Valley Hospital
Simi Valley
01.2024 - Current
- As a materials supervisor I oversees the shipping, receiving, handling, and warehousing of materials in the hospital
- I ensure the material needs of the hospital are met by managing daily operations, promoting safety and productivity
- As the Materials Supervisor I mentor team members and monitor routine operations in materials management, including logistics and planning
- I also lead the team in fieldwork, establish inventory processes, and implement improvements to work practices
- I have a bachelor’s degree that is relevant in experience that is typically required, along with skills in problem- solving, leadership, and communication
- I am familiar with medical equipment terminology and demand.
Surgical Supply Coordinator
Adventist Health Simi Valley
Simi Valley
02.2022 - 01.2024
- Supply coordinators play a crucial role in managing inventory and ensuring efficient supply operations
- This includes managing weekly inventory of various products, order all medical supplies and rental equipment, and maintain facilities' inventory through monthly reports and cycle counts.
Specialty Coordinator
Sierra Vista Family Medical Clinic
Simi Valley
01.2021 - 01.2022
- Demonstrates excellent patient relations skills on the phone and in-person, e.g
- Smiles, cheerfully greet patients, engages all patients in a genuine, warm and caring manner
- Ensure complete and accurate patient demographics and current insurance information
- Processes patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist
- Obtain authorizations for patient referrals to specialists, diagnostic testing and procedures
- Advise physician if authorization request is denied
- Reviews details and expectations about the referral with patients
- Maintain ongoing tracking and appropriate documentation on referrals by recording all referrals into referral log book, transitioning to EHR documentation as available
- Acts as a resource for patients or providers who have questions or problems relating to referrals
- Ensure that referrals are addressed in a timely manner, prioritizing urgent items appropriately
- Data input of all vaccines into the RPMS Electronic Health Record (EHR) and ASIIS systems
- Identify and utilize cultural, language and community resources
- Establish and maintain relationships with identified service providers
- When necessary, assist back office personnel by providing MA duties
- Assist the Medical Practitioner as a patient advocate and in other ways consistent with the MA training
- Maintains regular consistent attendance, personal appearance, punctuality, and adherence to applicable health and safety procedures Performs other work related duties as assigned.
Care Partner
Sunrise Senior Living
Simi Valley
07.2019 - 02.2020
- As a Care partner with a certificate as a Medication Tech, I had found great satisfaction with helping others in their living and health environment especially pertaining to the older community
- I have also taken the responsibility as shift lead, dealing with several employees and staff and being a conduit between the residents, their families and our Sunrise employees
- This includes delegation of duties, shift coverage and strong communication skills when making alterations in care in an ever evolving climate
- An ability to make decisions during emergent situations, and to maintain calm and clarity, is the key to the foundation of my leadership
- Worked in a nursing home
- Assisted 20 elderly, cancer, and hospice patients daily
- Delivered medication to residents
- Helped residents and clients with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, exercising, and ROM exercises
- Aided in scheduling resident daily activities
Police Officer II
Los Angeles Police Department
Los Angeles
11.2001 - 07.2016
- Gathered preliminary investigation information as a first responder to crime scenes
- Responded quickly to dispatch and took appropriate action at crime and disaster scenes
- Monitored and investigated suspicions persons and situations and unusual activities
- Prepared cases for trial and appeared and testified in court as a witness
- Conducted undercover investigations to uncover ongoing crimes and crimes in progress
- Wrote reports on arrests made, activities performed and unusual incidents observed
- Served active warrants and subpoenas
- Mediated domestic-related disturbances and protected victims from harm
- Searched vehicles, buildings, homes and property for evidence and stolen property
- Wrote detailed arrest and accident reports
- Inspected squad vehicle and weapons daily and arranged for routine and specialized maintenance
- Organized and recorded facts to prepare incident reports
- Gathered and analyzed research data regarding statutes, decisions, legal articles and codes
- Investigated facts and law of cases using pertinent sources to determine causes of action and to prepare cases
- Testified under oath in administrative hearings and criminal court cases
- Interviewed subjects, individuals of interest and witnesses for information verification and corroboration
- Conducted stationary and mobile surveillance on individuals being investigated
- Maintained organized records of all information and material pertinent to open investigations
- Created a detailed case log of all cases assigned to monitor progress and completion
- Participated in the department's domestic violence intervention training
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence
- Referred cases for potential prosecution to the District Attorney's office
- Oversaw and carefully processed crime scenes.
Education
Certification in Pharmacy Technician -
Simi Institue
Simi Valley, CA07.2025
Bachelor of Science - Business, Management
University of Arizona
10-2016
Associate of Arts - Russian Art/History
University Of Phoenix
Woodland Hills, CA01.2016
Skills
- Security and surveillance
- Medical office administration
- Documentation and data entry
- Microsoft Office proficiency
- Time management and organization
- Customer service excellence
- Adobe Acrobat expertise
- Budgeting and materials management
- CPR certification
- Management and training skills
- Receptionist experience
- Clerical and office management
- Case management experience
Additional Information
- Certifications and Licenses , Guard Card October 2024 to October 2026 BSIS CA issued Guard Card #G6792765 CPR
Timeline
Security Officer
Allied Universal/ L3Harris
10.2024 - Current
Supervisor
Adventist Health Simi Valley Hospital
01.2024 - Current
Surgical Supply Coordinator
Adventist Health Simi Valley
02.2022 - 01.2024
Specialty Coordinator
Sierra Vista Family Medical Clinic
01.2021 - 01.2022
Care Partner
Sunrise Senior Living
07.2019 - 02.2020
Police Officer II
Los Angeles Police Department
11.2001 - 07.2016
Certification in Pharmacy Technician -
Simi Institue
Bachelor of Science - Business, Management
University of Arizona
Associate of Arts - Russian Art/History
University Of Phoenix