Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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NATASHA MXAKAZA

Renton,USA

Summary

Experienced Aircraft Maintenance Technician with a proven track record in diagnosing and repairing aircraft systems, complemented by hands-on expertise in conducting routine maintenance checks and troubleshooting complex mechanical issues. Demonstrates strong technical proficiency with specialized tools to ensure operational safety and efficiency. Successfully improved maintenance procedures, resulting in reduced turnaround times for repairs while upholding rigorous safety standards. Career aspirations include further enhancing aircraft reliability and advancing within the aviation maintenance field.

Overview

8
8
years of professional experience

Work History

Ramp Agent

Delta Airlines
Seattle, WA
03.2024 - 09.2024
  • Safely loaded and unloaded luggage, cargo, and mail for efficient aircraft turnarounds
  • Operated ground service equipment, including belt loaders, tugs, and baggage carts
  • Coordinated with flight crews to guarantee on-time arrivals and departures
  • Performed routine inspections, ensuring secure fastening of equipment and cargo
  • Demonstrated resilience by working in extreme weather conditions while upholding safety standards

Customer Service Ambassador (TSA Security Support)

CLEAR
Seattle, WA
10.2023 - 03.2024
  • Provided seamless customer experiences through biometric verification processes
  • Collaborated with TSA personnel to ensure adherence to security protocols
  • Managed high-volume environments with professionalism and efficiency

CNA

07.2021 - 10.2023
  • Monitored and recorded patient vitals, assisting nurses with procedures and patient care
  • Maintained high standards of organization and attention to detail in patient environments

Teacher's Assistant

Church Preschool
Seattle, WA
05.2022 - 12.2022
  • Supported educational activities and maintained a nurturing classroom environment

Childcare Provider

04.2019 - 05.2021
  • Managed daily routines for children and created engaging activities for their development

Aviation Intern (High School Skills Program)

Johannesburg Flying Academy
Johannesburg, South Africa
01.2017 - 12.2017
  • Assisted with mechanical inspections and troubleshooting on Cessna 172 and Piper Cherokee aircraft
  • Performed preventive maintenance and basic repairs under supervision, adhering to SACAA standards
  • Shadowed certified technicians to learn FAA-equivalent protocols and international aviation practices
  • Developed a foundational understanding of aircraft systems, flight operations, and safety regulations

Education

Aviation Management Degree -

Embry-Riddle Aeronautical University
12.2027

Ground School Program - Private Pilot Training

12.2025

Nurse Assistant Certification -

Divine CNA Training Institute
12.2022

Business Administration and Management Course -

Borough of Manhattan Community College
12.2020

Skills

  • Aviation Mechanics
  • Regulatory knowledge
  • Technical expertise
  • Aircraft Types
  • Physical capabilities
  • Team Collaboration
  • Aircraft tug operation
  • Airport layout navigation
  • Aircraft towing
  • Weight and balance determination
  • FAA regulations
  • Adaptability
  • Aircraft refueling
  • Weight/balance loading
  • Arrival/departure procedures
  • Aviation regulations
  • Baggage tag checks
  • Pushback and towing
  • Marshaling aircraft
  • Deicing of aircraft
  • Heavy lifting
  • Team leadership
  • Customer service
  • Problem-solving
  • Aircraft safety checks
  • Baggage handling
  • Cargo equipment operation
  • Security awareness
  • Aircraft servicing
  • Airfield safety regulations
  • Ramp security
  • Ramp service
  • Vehicle operation
  • Ramp operation expertise
  • Quality control
  • Security compliance
  • Hazardous materials
  • Loading and unloading
  • Ground support services
  • Workload management
  • Baggage service collaboration
  • Corrosion prevention techniques
  • Aircraft systems
  • Power tool operation
  • Aircraft inspection procedures
  • Hand tool proficiency
  • Precision measurement tools
  • Continuous learning mindset
  • Flight control systems
  • Non-destructive testing
  • Pneumatic systems repair
  • Electrical system diagnostics
  • Technical documentation interpretation
  • Safety regulations compliance
  • Ground support equipment operation
  • Engine maintenance
  • Avionics troubleshooting
  • Quality assurance procedures
  • Landing gear maintenance
  • Wiring harness repair
  • Fuel system maintenance

Affiliations

  • Aviation Enthusiast: Passionate about general aviation and military aviation history, with an ongoing commitment to expanding knowledge of aircraft systems and operational history.
  • Flight Simulation Enthusiast: Regularly engage in flight simulation programs to enhance technical understanding and operational proficiency of various aircraft.
  • DIY Mechanical Projects: Collaborating with spouse on rebuilding a Cessna 152, gaining hands-on experience in aircraft mechanics, component installation, and troubleshooting.
  • Church Food Bank Volunteer (Ongoing): Actively participate in organizing, packaging, and distributing food to families in need, demonstrating compassion and a commitment to supporting the local community.
  • Special Olympics Volunteer (Ongoing): Regularly assist athletes during events by providing logistical support, encouragement, and coordination under the guidance of the Military Ombudsman program, fostering inclusivity and teamwork.
  • Hiking Enthusiast: Enjoy exploring trails to connect with nature, improve physical fitness, and engage in mindful outdoor activities.
  • Travel Enthusiast: Passionate about exploring new destinations to broaden cultural understanding and foster adaptability.

Accomplishments

  • Corrosion Control Certificate: Successfully completed specialized training in corrosion control, enhancing expertise in aircraft maintenance and structural preservation.
  • Ramp Agent Certification: Earned certifications in aircraft ground handling, safety protocols, and equipment operation at Delta Airlines.
  • Employee of the Month (Delta Airlines): Recognized for exceptional performance in ensuring on-time departures and maintaining safety standards during peak operations.
  • Safety Excellence Award: Honored for 100% compliance with FAA safety regulations while operating ground service equipment.
  • Outstanding Volunteer Recognition (Special Olympics): Acknowledged for dedicated service and outstanding coordination supporting athletes at multiple events.
  • Team Leadership Recognition: Played a key role in leading ramp operations during high-traffic periods, demonstrating exceptional teamwork and communication.
  • Community Impact Award (Church Food Bank): Celebrated for continuous efforts in organizing and distributing food to families in need, showcasing dedication to community well-being.

Languages

English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Xhosa
Native/ Bilingual

References

References available upon request.

Timeline

Ramp Agent

Delta Airlines
03.2024 - 09.2024

Customer Service Ambassador (TSA Security Support)

CLEAR
10.2023 - 03.2024

Teacher's Assistant

Church Preschool
05.2022 - 12.2022

CNA

07.2021 - 10.2023

Childcare Provider

04.2019 - 05.2021

Aviation Intern (High School Skills Program)

Johannesburg Flying Academy
01.2017 - 12.2017

Aviation Management Degree -

Embry-Riddle Aeronautical University

Ground School Program - Private Pilot Training

Nurse Assistant Certification -

Divine CNA Training Institute

Business Administration and Management Course -

Borough of Manhattan Community College
NATASHA MXAKAZA