NATASHA NGONZO
Fairfield,United States
Summary
Dynamic healthcare marketing professional dedicated to increasing client acquisition and enhancing visibility for senior care services. Skilled in strategic outreach and trust-based communication, effectively educating families on personalized care options. Leverages direct caregiving experience to drive impactful marketing initiatives in patient-centered environments.
Overview
8
8
years of professional experience
Work History
Marketing Apprentice
Always Home Care
10.2025 - 01.2026
- Supported outreach and marketing initiatives to increase awareness of senior home care services
- Educated families on care options and service offerings based on individual needs
- Assisted with referral relationship development and community engagement
- Strengthened client acquisition efforts through trust-based communication
Social Media & Marketing Assistant
Pivotal
San Jose, USA
04.2025 - 08.2025
- Created and managed content to increase brand awareness and audience engagement
- Assisted with campaign strategy, photography, editing, and content development
- Conducted audience research and supported marketing initiatives to improve visibility
- Managed customer communication and administrative coordination
Caregiver / Personal Assistant
Welcome Home
Fairfield, USA
07.2024 - 07.2025
- Provide compassionate one-on-one care for elderly and disabled clients, ensuring safety, dignity, and independence
- Assist with mobility, personal hygiene, meal preparation, medication reminders, and companionship
- Monitor physical and emotional well-being and communicate important updates to families and care teams
- Build strong, trusting relationships with clients and families through empathy and consistency
Caregiver
Apex Care
Fairfield, USA
06.2023 - 06.2024
- Delivered high-quality care focused on comfort, dignity, and safety
- Assisted with daily living activities, mobility support, and household needs
- Improved quality of life through compassionate and personalized care
Marketing Intern
Total Facility Care
Vallejo, USA
04.2021 - 01.2022
- Supported digital marketing efforts through content creation and engagement strategies
- Assisted with brand awareness initiatives and creative marketing content
- Contributed to customer-focused service and operational support
In-Home Caregiver
24 Hour Home Care
American Canyon, USA
01.2021 - 07.2021
- Supported clients with personal care, mobility assistance, transportation, and household support
- Maintained safe living environments and promoted overall well-being
- Encouraged independence while ensuring physical and emotional comfort
Marketing Intern
Excite Credit Union
California, USA
01.2018 - 03.2020
- Coordinated digital outreach and social media planning to enhance customer engagement
- Contributed to brand awareness and communication strategies to strengthen market presence
- Cultivated organizational and client service skills to improve team collaboration
Education
Bachelor of Science - Business Administration, Marketing
San Diego State University
San Diego, CA08-2026
Associate Degree - Business Administration
Solano Community College
Fairfield, CA05-2024
High School Diploma -
Vallejo High School
Vallejo06-2021
Skills
- Digital marketing
- Healthcare marketing
- Campaign Management
- Market Research
- Market Research
- Customer Engagement and Client Retention
- Relationship management
- Senior Care & Family Support
- Problem solving
- Active listening
- Market Research
Timeline
Marketing Apprentice
Always Home Care
10.2025 - 01.2026
Social Media & Marketing Assistant
Pivotal
04.2025 - 08.2025
Caregiver / Personal Assistant
Welcome Home
07.2024 - 07.2025
Caregiver
Apex Care
06.2023 - 06.2024
Marketing Intern
Total Facility Care
04.2021 - 01.2022
In-Home Caregiver
24 Hour Home Care
01.2021 - 07.2021
Marketing Intern
Excite Credit Union
01.2018 - 03.2020
Bachelor of Science - Business Administration, Marketing
San Diego State University
Associate Degree - Business Administration
Solano Community College
High School Diploma -
Vallejo High School