Bilingual (English/Spanish) professional with strong reliability, creativity, and quick-learning abilities. Experienced in customer service and merchandise receiving/shipping. Known for a solid work ethic, adaptability, and strong relationship-building skills. Uses clear, focused judgment to make effective decisions while prioritizing key goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Clerk
Saywell International Inc
03.2023 - Current
Operated pallet jacks to efficiently move inventory within warehouse.
Maintained accurate records of incoming and outgoing shipments using warehouse management software.
Coordinated with team members to ensure timely order fulfillment and inventory replenishment.
Conducted regular inventory audits to identify discrepancies and improve accuracy in stock levels.
Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
Warehouse Associate
Nini And Loli
08.2021 - 02.2023
Being involved in every aspect of the distribution operation such as Returns, Receiving, Inventory Management, Outgoing equipment.
Receive, unload, pricing and place up to 1000 incoming inventory items appropriately matching invoice with purchase order.
Organize stocks on racks, shelves, or bins according to predetermined sequence such as brand, size, type, product and maintain inventory of 150 different brands up to date.
Inspect inventory for defects or damages and document any instances.
Maintain communication with management to ensure key objectives are met.
Performed inventory control, such as counting, and stocking merchandise.
Completed regular cycle counts to maintain accurate inventory records.
Coordination and logistics for the replenishment of the 3 established stores.
Amazon Grocery Shopper
Amazon Prime
08.2020 - 07.2021
Had a minimum of 50 grocery orders prepared for delivery.
Coordinated efficient order picking and packing processes to enhance customer satisfaction.
Checked for food quality before its delivery.
Communicated directly with customers both verbally and in writing.
Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
Retail Receiving Associate
Burlington Stores, Inc
07.2020 - 07.2021
Received freight and conveyed shipments from the shipping/receiving platform to backroom.
Collaborated with team to maintain organized stockroom and optimize space utilization.
Processed, ticketed, stored, moved, and displayed up to 600 new merchandise.
Stocked, organized and presented new merchandise on the sales floor.
Helped customers with their requirements.
Customer Service/ Cashier
Sedano’s Supermarket
04.2019 - 08.2020
Provided exceptional customer service, including Western Union transactions.
Assisted with customer complaints and forwarded any escalated issues to management.
Ensured all shelves and displays were properly stocked.
Registered sales on a cash register by scanning items, itemizing, and totaling customer’s purchases.
Processed payments through cash, card, coupon, and check.
Processed customer transactions efficiently using point-of-sale systems.
Managed cash drawer, ensuring accurate cash handling and reconciliation.
Education
High School Diploma -
Matea Bolivar
Venezuela
09-2017
Skills
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry & Document Management
Attention to Detail
Strong Written & Verbal Communication
Time Management
Filing & Record Keeping
Ability to Work Independently
Professional and Organized
Certification
Hazmat Training - Issued by Dangerous Good of America, Inc on September 2025
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