Natasha Nigh
Port Richey
Summary
I aim to secure employment with an organization that fosters a positive work environment. I aspire to continuously develop and apply new skills, experiences, and technologies to contribute to the growth and success of my self and the organization.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Care Consultant
Trulieve
Clearwater
02.2021 - Current
- Delivered excellent and efficient customer service to patients by educating them about medications and guiding them to appropriate recourses
- Handled patient escalations and resolved issues promptly to ensure patient satisfaction.
- Educated new patients on medical cannabis benefits and safe consumption methods.
- Monitored inventory levels and ensured product availability for client needs.
- Promoted a compassionate atmosphere focused on patient well-being and support.
Senior Kennel Technician
Treasured Pets Resort and Spa
Land O' Lakes
02.2016 - 03.2020
- Provided top-notch pet care services, including feeding animals per special instructions and administering medication
- Adhered to pet parents' requests to ensure customer satisfaction
- Trained new staff on proper animal handling and safety protocols.
- Maintained inventory of pet supplies and equipment for daily operations.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Education
Ridgewood High School 2011-2015
New Port Richey, FLSkills
- Medication education
- Customer service
- Relationship building
- Effective communication
- Compassionate support
- Care planning
- Benefits explanation
- Patient education
- Gathering information from patients
- Scheduling
- Data Entry
- Inventory monitoring
- Quality assurance
- Conflict resolution
- Prepare reports
- Task prioritization
- Quality control
- Time management
- Multitasking capacity
- Issue resolution
- Inventory management
- Customer relationship management
- Team training
- De-escalation techniques
Phone Numbers
Cell- 727-484-5047
Timeline
Care Consultant
Trulieve
02.2021 - Current
Senior Kennel Technician
Treasured Pets Resort and Spa
02.2016 - 03.2020
Ridgewood High School 2011-2015