Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
11
11
years of professional experience
Work History
Intern
Hopeworks
Excels in Presenting
Mentor to Fellow Interns
Consistently on Time
Asset Protection Team Leader
Burlington Coat Factory Distribution Center
07.2024 - Current
Reduced inventory loss by leading effective asset protection initiatives.
Implemented training programs enhancing staff skills in theft prevention techniques.
Conducted audits ensuring compliance with security measures and company policies.
Partnered with law enforcement to investigate theft incidents and security breaches.
Managed asset protection team, fostering a culture of continuous improvement and support.
Supported hiring process for asset protection team through candidate assessments and interviews.
Delivered performance reports on asset protection metrics to senior management.
Monitored surveillance systems to promptly detect and respond to suspicious activities.
Traffic Control Agent
Burlington Coat Factory Distribution Center
05.2018 - 07.2024
Streamlined processes to improve service delivery and client satisfaction.
Mentored junior agents, fostering a collaborative team environment.
Implemented best practices that increased workflow efficiency and accuracy.
Informed clients of policies and procedures.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Receiving Associate
Burlington Coat Factory Distribution Center
04.2017 - 08.2017
Acquired bill of ladings by effectively communicating with dispatch teams for timely processing.
Ensured inventory integrity by accurately and efficiently processing incoming shipments upon arrival.
Facilitated the tracking of shipments to optimize efficiency in the receiving process.
Collaborated with team members to maintain organized receiving areas for streamlined operations.
Warehouse Worker
Prostaff Temp Agency
07.2016 - 04.2017
Achieved cleanliness and safety standards throughout warehouse operations.
Lifted materials consistently weighing up to 40 pounds safely.
Enhanced team performance through punctuality and reliability in operations.
Operated various warehouse machinery safely, following all guidelines and protocols.
Youth Healing Team Intern
Hopeworks
11.2014 - 02.2016
Enhanced training experiences by mentoring fellow trainees through their development.
Delivered engaging presentations to large groups, sharing essential information effectively.
Developed educational materials collaboratively with team members for impactful workshops.
Acquired hands-on experience with software, boosting technical skills and proficiency.