Natasha Reidl
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Office Volunteer
St. Elizabeth School
Granite City, IL
08.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input lunch orders into the system and charged accounts.
Care Giver
Norman Hente
Granite City, IL
10.2017 - 05.2023
- Assisted with daily living activities, running errands, and household chores.
- Used Hoyer Lift to transport patient to wheel chair.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Changed suprapubic catheter
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
CNA
Fountain View Manor
Granite City, IL
05.2012 - 06.2013
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Clerk
Quik Trip
Bethalto, IL
06.2006 - 05.2010
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Operated cash register to accurately process and record customer payments.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - CNA
South Western Illinois College
Granite City, ILSkills
Organizational Systems
- Customer Relations and Communications
- Clerical Skills
- Multitasking and Time Management
- Visitor Assistance
- Office Organization
- Vital Signs
- Hoyer Lift
- Cash Handling
Timeline
Care Giver
Norman Hente
10.2017 - 05.2023
Office Volunteer
St. Elizabeth School
08.2017 - Current
CNA
Fountain View Manor
05.2012 - 06.2013
Clerk
Quik Trip
06.2006 - 05.2010
No Degree - CNA
South Western Illinois College
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