Samuel Rooney
Missoula,MT
Summary
I am a highly detail-oriented and hardworking employee with experience in customer service, computer systems, and general office aid procedures. Having worked in healthcare settings, I value privacy and accuracy in all that I do. The satisfaction of both clients and employers is incredibly important to me and I do everything I can do to meet and exceed their expectations. I am looking forward to further helping clients and improving lives when I complete my Bachelors of Social Work degree.
Overview
3
3
years of professional experience
Work History
Office Volunteer
Central Montana Medical Center
06.2023 - 08.2023
- Assisted in organizing and maintaining office files and records.
- Maintained an organized supply room stocked with necessary materials.
- Audited patient charts to ensure confidentiality and accuracy.
- Prepared intake paperwork for new patients.
- Delivered messages and ran errands.
- Inventoried materials and supplies.
Night Auditor
Yogo Inn
11.2021 - 11.2022
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Took phone calls from perspective guests to make reservations and resolve issues.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Maintained a secure environment for the protection of guests' property and assets.
- Provided support to housekeeping staff by preparing keys for incoming guests when requested.
- Received payments from customers via cash or credit cards.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Contacted housekeeping or maintenance staff to report room or building issues.
Data Entry/Office Aide
Central Montana Health District
11.2020 - 02.2021
- Answered and directed incoming calls to appropriate personnel.
- Verified accuracy of data entered into spreadsheets, databases and other systems.
- Performed data entry tasks accurately and efficiently utilizing various software programs.
- Organized and maintained files, both paper and electronic.
- Assisted in operating drive-through testing clinics during the height of the Covid-19 pandemic.
Education
High School Diploma -
Fergus High School
Lewistown, MT05-2019
Skills
- Computer Systems
- Customer Service
- Filing
- Scanning and Copying
- Service Oriented
- Document Review
Field of Undergraduate Study
Junior in the University of Montana's Bachelors of Social Work program.
Timeline
Office Volunteer
Central Montana Medical Center
06.2023 - 08.2023
Night Auditor
Yogo Inn
11.2021 - 11.2022
Data Entry/Office Aide
Central Montana Health District
11.2020 - 02.2021
High School Diploma -
Fergus High School
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