Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
References
Timeline
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Tristan Strushensky

Philippi

Summary

Dynamic technical support volunteer at Tygart Valley Trucking & Excavating, adept at resolving complex network issues and enhancing user experience. Skilled in system diagnostics and effective communication, I foster collaboration and problem resolution, ensuring seamless operations. Passionate about technology and dedicated to empowering users through innovative solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer Technical Support

Tygart Valley Trucking & Excavating
Philippi
01.2025 - Current
  • Resolved network problems by troubleshooting local area networks and wide area networks.
  • Assisted staff and users with computer malfunctions and program problems.
  • Diagnosed hardware problems using standard diagnostic tools such as system error logs and diagnostic utilities.
  • Installed, configured, tested, maintained, monitored, and troubleshooted end-user workstations, laptops, printers, and peripherals.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Provided technical advice on software applications or equipment usage over the phone or email.
  • Provided technical assistance for clients with hardware and software issues..

Church Volunteer

Mariah's Chapel United Methodist Church
Philippi
12.2021 - Current
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Set up audio and visual equipment needed for worship services or conferences held at the church.

Volunteer Drumline Instructor

Philip Barbour High School Marching Band
Philippi
05.2023 - 08.2023
  • Provided students with feedback on their progress and areas for improvement.
  • Explained how various instruments work together within an ensemble setting.
  • Monitored student's practice sessions to ensure they stay focused on learning objectives.
  • Encouraged musical creativity by introducing new concepts to foster exploration of different genres.
  • Motivated students by demonstrating enthusiasm while teaching lessons.

Education

Bachelor of Science - Computer Science Concentrated in Cybersecurity

Fairmont State University
Fairmont, WV
05-2027

High School Diploma -

Philip Barbour High School Complex
Philippi
05-2023

Skills

  • Technical support
  • Software installation
  • Problem solving
  • System diagnostics
  • Network troubleshooting
  • Team collaboration
  • Problem resolution
  • Task prioritization
  • Excellent communication
  • Data entry
  • Cybersecurity principles
  • Computer repair
  • Personal computer repair
  • Notebook computers
  • Cybersecurity assessment
  • Computer systems
  • Computer systems installation
  • Computer security
  • Radio telemetry systems
  • Mac and PC operating systems
  • UNIX/Linux Operating Systems
  • Windows operating systems
  • Virtual Machines
  • Ham radio operator

Accomplishments

  • National Honors Society
  • Philip Barbour honors graduate: Magna Cum Laude
  • American Legion Mountaineer Boys State
  • Alpha Lambda Delta
  • National Society of Leadership and Success (NSLS)

Languages

Spanish
Limited

Affiliations

  • Philip Barbour High School Marching Band
  • Philip Barbour High School Concert Band
  • Fairmont State University Marching Band
  • Fairmont State University Wind Ensemble
  • Fairmont State Community Symphonic Band
  • Gardening
  • Gaming
  • Computer Experimenting
  • Meteorology

Certification

  • Amateur Radio Operator: Technician License
  • GMRS license

References

References available upon request.

Timeline

Volunteer Technical Support

Tygart Valley Trucking & Excavating
01.2025 - Current

Volunteer Drumline Instructor

Philip Barbour High School Marching Band
05.2023 - 08.2023

Church Volunteer

Mariah's Chapel United Methodist Church
12.2021 - Current

Bachelor of Science - Computer Science Concentrated in Cybersecurity

Fairmont State University

High School Diploma -

Philip Barbour High School Complex

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Tristan Strushensky