Natasha Remblence

Relocated from California to Florida during career break.

• Assisted with administrative and office operations on short-term assignments, adapting quickly to new environments, systems, and processes to support smooth service deliverables.
• Provided exceptional customer service through face-to-face and phone interactions, resolving issues with knowledgeable assistance.
• Identified customer needs and responded promptly, ensuring effective support.
• Collaborated with diverse coworkers to achieve goals and resolve issues with products and services.

• Deliver high-level executive and personal support to the CEO, coordinating cross-department meetings schedules and logistics to ensure seamless business operations and effective solutions
• Exercise strong judgement, decision making and problem solving skills in a fast paced executive environment
• Manage multiple priorities with exceptional organization, attention to detail and time management skills
• Manage day-to-day administrative operations, ensuring seamless coordination, efficiency and timely execution. Act as a key escalation point, ensuring priorities were addressed promptly, anticipated executive and client needs proactively resolving issues and identifying practical solutions
• Plan and coordinate off-site meetings, corporate events and client functions, managing all associated logistics including travel, accommodation, catering and menus
• Exceptional customer service, serving as the primary point of contact for clients, providing exceptional professional, welcoming and discreet service
• Organized and maintained executive calendars to prioritize meetings and appointments. Coordinated coordinated priorities for PERA Training leadership.
• Arranged travel, itineraries, and logistics for executive meetings and training events.
• Prepared correspondence, reports, and meeting materials for PERA Training executives.
• Screened calls, emails, and requests with professionalism and discretion.
• Coordinated appointments, follow-ups, and deadlines across internal teams.
• Supported training session planning, venue setup, and participant communications.
• Maintained confidential files, records, and executive reference documents.
• Liaised with vendors, clients, and staff to streamline daily operations.
• Proofread documents prior to submission to ensure accuracy and completeness.
• Reviewed incoming mail and distributed it accordingly.
• Ensured that all confidential information was handled securely according to company policy.
• Greeted visitors and answered phone calls on behalf of the executive.
• Organized and scheduled meetings, appointments, and travel arrangements for the executive.
• Managed all incoming correspondence to ensure timely responses.
• Developed presentations, reports and other documents for the executive's review or use in meetings.
• Maintained a calendar of appointments, events and activities for the executive.
• Coordinated logistics for conferences, seminars and other events attended by the executive.
• Followed up on action items assigned by the executive promptly.
• Researched potential contacts and clients in order to expand business opportunities.
• Provided administrative support related to project management tasks.
• Acted as a liaison between the executive office and other departments within the organization.
• Prepared agendas for meetings and took minutes during meetings with staff members or clients.
• Maintained an organized filing system for easy access to documents when needed.
• Created expense reports detailing spending incurred while traveling on behalf of the executive.
• Conducted research projects as requested by the executive.
• Monitored personal and professional activities to remind the employer of important tasks and deadlines. to remind the employer of priority tasks and deadlines.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Handled clerical correspondence via email and phone to ensure effective communication. via email and phone.
• Screened telephone calls and inquiries and directed them to appropriate parties.
• Coordinated meetings and work schedules for staff teams and executives.
• Made travel arrangements for employee trips and conferences.
• Coordinated travel arrangements, including flights, accommodations, and itineraries.
• Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
• Managed and prioritized daily schedules, ensuring efficient allocation of the executive's time.
• Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
• Monitored and responded to emails and calls, ensuring timely communication with stakeholders.
• Acted as the liaison between the executive and clients, maintaining strong professional relationships.
• Participated in frequent communication with other administrative team members, human resources and the finance department on special projects and events.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Delivered optimal administrative, customer service and case management support.
• Executed special objectives and projects in response to the executive team and the board member requests.