Natasha Rodriguez

Provided comprehensive supervision to caseworkers, ensuring high-quality outcomes and adherence to standards. Responsibilities included:

• Scheduling and conducting weekly supervision sessions to review progress notes, safety assessments, and reports.
• Documenting monthly supervisory notes and logs on case planner efforts toward permanency.
• Regularly assessing cases for child safety.
• Assisting caseworkers in preparing for service plan reviews to align with permanency goals discussed at Family Team Conferences (FTC).
• Ensuring consistency between client progress, goals, services, and FTC discussions.
• Monitoring weekly face-to-face contacts, sibling visits, and home visits by caseworkers.
• Ensuring caseworkers meet/surpass ACS contact requirements for safety and permanency of children, birth parents, and foster parents.
• Participating in emergency and administrative coverage rotations.
• Facilitating transition conferences and crisis interventions as needed.

Experienced facilitator and supervisor with a proven track record in safety, risk management, and stakeholder engagement. Key responsibilities included:

• Facilitated Family Team Conferences (FTCs) and Service Termination Conferences.
• Identified and evaluated safety and risk concerns, ensuring they were addressed during conferences.
• Completed timely documentation in agency databases, including FTC Summaries, Action Plans, Approvals, Progress Notes, and PROMIS.
• Attended inter/intra-agency meetings to share information and develop policies and procedures.
• Prepared supervisors and teams for FTC conferences and provided feedback on their participation.
• Participated in monthly facilitators and staff meetings.
• Assisted with monthly case audits and reviews.
• Built rapport with diverse stakeholders through empathy, active listening, and cultural competence.
• Provided constructive feedback during debriefing sessions to foster personal growth and skill development.

Provided comprehensive support to families with open ACS cases by ensuring child safety and facilitating safe home environments. Key responsibilities included:

• Assisted families in creating and monitoring case plan goals to ensure child safety or facilitate safe return home.
• Conducted home visits tailored to individual child and family needs.
• Documented all casework and non-clinical services in clients' Connections records.
• Completed all assessments within allotted time frame.
• Participated in weekly treatment team meetings.
• Engaged in weekly supervision sessions.
• Identified and referred services to support family safety and well-being.

Provided essential support to families with open dependency cases by ensuring child safety and facilitating reunification. Key responsibilities included:

• Assisted families with an open dependency case by creating and monitoring case plan goals that will ensure the safety of the children in their home or the safe return home
• Conducted home visits based on individual child and family needs
• Documented all casework and non-clinical services in clients FSFN record
• Completed all assessments within the allotted time frame
• Provided transportation for children to community resources and medical appointments as necessary
• Participated in weekly treatment team meetings.
• Prepared all necessary documents for court hearings and staffings.

Organized and implemented an additional homeless resident program at Covenant House, supporting youth aged 18-21 in achieving stability. Key responsibilities included:

• Assisted youth in locating and obtaining stable employment.
• Helped youth develop and follow educational plans, including completing high school or obtaining a GED.
• Attended Workforce conferences and trainings as needed.
• Placed youth in paid internships.
• Maintained and updated case records, including incident reports, full assessments, and weekly case plan updates.
• Provided additional support as needed.

Provided intensive case management services to homeless families seeking permanent housing. Key responsibilities included:

• Completed bi-weekly and weekly Individual Living Plans to assist clients in exiting the shelter system within a reasonable time.
• Attended Next Step pre-transfer hearings with the Department of Homeless Services to address non-compliant families and ensure completion of tasks required for stable employment and permanent housing.
• Assisted families with all HRA mandates, including providing residency letters and helping with fair hearing requests.
• Helped clients obtain stable employment by referring them to job opportunities, temp agencies, or career-building centers such as Workforce One and Business Link.
• Provided guidance and assistance with personal matters such as completing school, regaining custody of children from ACS, relocating to other states, and obtaining benefits like SSI or SSD.