Natasha Salome Olivencia
Chicago,IL
Summary
Fluent in English and Spanish language, with 2 years of studies in Criminal Justice, searching to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Seasonal Clerk
DHL
Melrose Park, IL
11.2024 - Current
- Maintained filing system and organized documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files and records.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Incoming Inspector
Arc Tronics
Elk Grove Village, IL
02.2023 - 05.2024
- Enhanced product quality by thoroughly inspecting incoming materials and components.
- Communicated effectively with cross-functional teams, ensuring timely resolution of any identified issues affecting product quality or delivery schedules.
- Worked closely with engineering teams to resolve technical issues related to material discrepancies or deviations from specifications.
- Reduced defects and returns by meticulously verifying the accuracy of all measurements and specifications.
- Managed inventory levels and efficiently organized storage areas for easy access during inspection activities.
- Used various measuring tools and equipment for accurate assessment of incoming materials, maintaining high-quality standards throughout production processes.
- Supported continuous improvement initiatives by identifying opportunities for process optimization within the Incoming Inspection department.
- Performed routine calibration checks on measurement equipment, guaranteeing accurate readings during inspections.
- Identified potential issues in early stages, preventing costly recalls and customer dissatisfaction.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Asset Protection Customer Host
Walmart
Bedford Park, IL
10.2020 - 07.2021
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Contacted local authorities and apprehended shoplifters.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
Sales Associate
Dolex Dollar Express Inc
Chicago
10.2019 - 01.2020
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
Fedder/Packer
Caraustar
Chicago, IL
06.2018 - 02.2019
- Followed safe work practices, which included fall protection and personal protective equipment.
- Coordinated movement of materials and equipment to job sites.
- Recorded center to center measurements of area requiring field run systems and fabricated system based on measurements taken, applying specialized fit up techniques as appropriate.
Home Care Aide
Casa Central
Chicago, IL
01.2018 - 05.2018
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Social Worker Assistant
Veterans Affairs
Ponce PR
09.2014 - 09.2017
- Provided support to social service clients in navigating available resources.
- Evaluated individuals' financial resources and current needs related to they concerns.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Maintained impeccable case notes and documented activities fully.
- Monitored and evaluated impact of social services on community.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Education
Associate Degree in Criminal Justice -
National University College
Ponce, PR06.2017
Skills
- Professionalism
- Teamwork
- Interpersonal
- Integrity
- Positive attitude
- Good communication
- Customer Support
- CCTV Monitoring
- Critical Thinking
- Microsoft Office (Excel, Word, Powerpoint)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Seasonal Clerk
DHL
11.2024 - Current
Incoming Inspector
Arc Tronics
02.2023 - 05.2024
Asset Protection Customer Host
Walmart
10.2020 - 07.2021
Sales Associate
Dolex Dollar Express Inc
10.2019 - 01.2020
Fedder/Packer
Caraustar
06.2018 - 02.2019
Home Care Aide
Casa Central
01.2018 - 05.2018
Social Worker Assistant
Veterans Affairs
09.2014 - 09.2017
Associate Degree in Criminal Justice -
National University College