Natasha Santacrose
Springfield,IL
Summary
Dynamic Central Coding Manager with a proven track record at SIU Healthcare, showcasing expertise in Medicare insurance regulations and a knack for coding error resolution. Excelled in training and mentoring over 10 employees, driving improvements in coding accuracy and efficiency. Demonstrates a strong foundation in documentation oversight and a commitment to continuous education.
Overview
13
13
years of professional experience
Work History
Central Coding Manager
SIU Healthcare
Springfield, IL
09.2023 - Current
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Recruited, hired and trained new medical coders.
- Conducted regular audits on coding processes for quality assurance.
- Analyzed existing systems and procedures related to coding activities, recommending improvements when necessary.
- Collaborated with healthcare providers to verify necessary documentation for coding accuracy.
- Monitored and analyzed coding error trends to improve coding accuracy.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Participated in coding team meetings to discuss challenges and best practices.
- Provided training and support to coding staff on current industry standards.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
AAW
Springfield Clinic
Springfield, IL
08.2021 - 09.2023
- Answered coding questions for CSR's to call patients back regarding their bill.
- Oversaw coding changes/adjustments
- Alerted management of non-compliance in business practices for coding.
- CPCO training
Medical Coder/Internal Auditor
LPBHC
Springfield, IL
04.2018 - 04.2021
- Coordinated with billing department to clarify billing issues related to coding.
- Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
- Supported external audits by providing coded data and documentation as requested.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
Coding Reimbursement Specialist
SIU School Of Medicine
Springfield , IL
06.2012 - 04.2018
- Coded for multiple specialties, ensuring specific codes are accurately applied.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Updated coding skills and knowledge through continuous education and training.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
Education
Coding
Midwest Technical Institute
Springfield, IL12-2010
CPC
AAPC Certification- Current
Skills
- Statement analysis
- Medicare insurance regulations
- Documentation oversight
- Coding error resolution
- Continuing education
- Revenue cycle management
- Training and mentoring
- Proficiency in TW, PK, IDX, Excel, Word, Outlook email and calendars
- Time sheets/stat sheets
- Attended/ organized staff meetings
- Managed 10 plus employees
- Organized workflow with sucess
Timeline
Central Coding Manager
SIU Healthcare
09.2023 - Current
AAW
Springfield Clinic
08.2021 - 09.2023
Medical Coder/Internal Auditor
LPBHC
04.2018 - 04.2021
Coding Reimbursement Specialist
SIU School Of Medicine
06.2012 - 04.2018
Coding
Midwest Technical Institute
CPC
AAPC Certification- Current
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