Natasha Garza
Bay City,TX
Summary
At Angmar Medical Holdings, I excelled as an RN Case Manager, significantly reducing hospital readmission rates by skillfully managing complex cases and fostering strong patient support networks. My expertise in chronic disease management and my commitment to HIPAA compliance were pivotal in enhancing patient care outcomes. My approach, characterized by empathetic communication and effective interdisciplinary collaboration, led to notable improvements in patient satisfaction scores. Currently hold ccs position at Bay City Angels of care office.
Overview
6
6
years of professional experience
Work History
RN Case Manager
Angmar Medical Holdings
Bay City, TX
08.2019 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
Education
Associate Degree In Nursing - Nursing
Wharton County Junior College
Wharton, TX05.2005
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
Timeline
RN Case Manager
Angmar Medical Holdings
08.2019 - Current
Associate Degree In Nursing - Nursing
Wharton County Junior College
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