Natasha Szczygiel-Hicks
Columbus,OH
Summary
Accomplished Internal Auditor offering more three years preparing internal audit documentation and reports in Financial Services. Great understanding of auditing procedures and regulatory issue validation for large corporations. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to expand knowledge base in risk management, compliance, communications and people management.
Overview
16
16
years of professional experience
Work History
Associate Internal Auditor
Discover Financial Services
Riverwoods, IL
01.2021 - 06.2024
- Collaborated with multiple business partners to identify payment services risks and control gaps
- Performed risk assessments of business activities, potential exposures, and materiality of loss
- Leveraged available data and analytical tools during planning, fieldwork, and reporting phases of audit engagements
- Built and maintained strong client relationships to provide insight into process improvements
- Constructed and completed control, substantive, and compliance testing
- Assisted in preparation of audit reports that clearly communicated findings and recommendations to key stakeholders
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walk throughs for compliance with documented processes
Control Management - Audit Specialist & Judgment Reconciliation Analyst
Discover Financial Services
New Albany, OH
01.2015 - 01.2021
- Streamlined communication with attorney vendors and vendor managers to verify accurate data was reported while auditing the Attorney Affidavit process
- Created processes needed for Post Judgment knowledge and data gathering
- Mastered Organizational Effectiveness and process mapping
- Collaborated with 48 attorneys on a quarterly basis to prevent potential compliance or procedural errors to shrink the impact of suit and judgment by the company
- Participated in the HIP (Headquarters Immersion Program) for 8 months reviewing procedures and letter templates for SCRA and MRA for all lines of business
- Contributed to the ongoing evolution of the organization''s audit program by participating in regular process evaluations and suggesting areas for enhancement
Audit Specialist & Litigation Support Specialist
Discover Financial Services
New Albany, OH
01.2010 - 01.2015
- Conducted audits on 18 Litigation Support Specialist, internal and external affidavits, identifying potential compliance and procedural issues
- Partnered with HQ Audit to verify databases and programs that documented identified legal issues, ensuring accuracy and completeness
- Corresponded with 48 attorney groups and agencies during the loan charge off process, composing documentation for litigated cases and court witnesses, and verifying grammatical errors and format issues for legal document processing for litigation and judgment
- Developed strong relationships with key stakeholders, fostering open communication channels necessary for successful audit engagements
Credit Operations - Senior Account Manager
Discover Financial Services
New Albany, OH
01.2008 - 01.2010
- Managed new hire employees while effectively minimizing compliance defects for department through training development
- Boosted client satisfaction by effectively managing and resolving account issues
Education
Bachelor of Arts & Sciences - English Education
The Ohio State University
Columbus, OH03.2006
Skills
- Policy Compliance
- Oral and Written Communications
- Fraud Investigations
- Audit Planning
- Internal Controls
- Daily Reporting
- Regulations and Compliance
- Team Building and Leadership
- Experienced with Tableau, AuditBoard, Lucid Chart, ServiceNow, and SalesForce
- Employee Training
- Litigation Support
Personal Interests
- International Missions: 2013, 2014, 2017, 2023
- Girl Scout Troop Leader: 11 years
- Volunteerism
Timeline
Associate Internal Auditor
Discover Financial Services
01.2021 - 06.2024
Control Management - Audit Specialist & Judgment Reconciliation Analyst
Discover Financial Services
01.2015 - 01.2021
Audit Specialist & Litigation Support Specialist
Discover Financial Services
01.2010 - 01.2015
Credit Operations - Senior Account Manager
Discover Financial Services
01.2008 - 01.2010
Bachelor of Arts & Sciences - English Education
The Ohio State University