Natasha Tatar

Assist and support patients in day-to-day activities, such as meals and meal preparation, bathroom observations, checking in patient belongings, and free time. Contributes to the well-being of all patients by serving as a positive role model. Provides check-ins for patients to provide support and guidance in using coping skills. Responsible for facilitating three psychoeducational groups per week for one hour each. Objectively and accurately document patient progress on a daily basis on shift note, group note, and staff communication log.

Performed receptionist responsibilities, such as scheduling appointments and managing memberships. Handled patient inquiries in person, over the phone, and through email. Worked one on-one with clients and managed small group workouts. Conducted initial consultations to learn about client goals and obstacles to exercise/healthy diet to improve client experience in the program. Performed light cleaning, including equipment after use, studio floor and reception area.

Provided exceptional customer service to guests in a fast-paced environment. Efficiently managed time to provide an optimal experience for each guest and assisted other team members to achieve maximum efficiency during peak attendance times. Maintained a clean and welcoming dining environment for guest comfort and enjoyment. Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.