Natasha Thompson
Best Choice Home Health Care
Brooklyn,New York
1
Language
1
Certification
11
years of professional experience
Dependable care professional with extensive experience in elderly support and daily living assistance. Known for strong time management and problem-solving skills, dedicated to improving clients' quality of life through personalized care strategies.
Work History
Caregiver
3 Years 6 Months- Provided compassionate care and support to clients, enhancing overall well-being and quality of life.
- Assisted with daily living activities, ensuring safety and comfort for all clients.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and healthcare teams.
- Implemented infection control measures to maintain a healthy environment for clients and staff.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Business Owner
3 Years 1 Month- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Customer Service Representative
2 Years 8 Months- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Managed returns and exchanges, ensuring compliance with company policies and customer satisfaction.
- Processed transactions accurately using point-of-sale systems, maintaining high levels of efficiency.
- Trained new team members on customer service protocols and best practices to enhance overall performance.
Education
Bachelor of Arts - Psychology
Bachelor of Science - Business Administration
- [Number] GPA3.5
Skills
Elderly care
Time management
Multitasking and organization
Health monitoring
Problem-solving
Reliability
Respectful and compassionate
Accomplishments
sustaining consistent long term health and providing a safe environment for my patients
improved the patients health
Certification
EKG Technician
Phlebotomy
Home Health Aide
CPR Training
Languages
English
Native or Bilingual
Timeline
Caregiver
Best Choice Home Health Care
03.2022 - 09.2025Read More
Business Owner
Enchantiing LLC
01.2018 - 02.2021Read More
Customer Service Representative
Fresh Flavas Urban Apparell
03.2015 - 11.2017Read More
SUNY Empire State College
Bachelor of Arts from Psychology
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Winston-Salem State University
Bachelor of Science from Business Administration
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