Natasha Piel
Winterville,NC
Summary
Dynamic professional with extensive experience in patient care and administrative support. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in Electronic Health Records, Property Management Systems, Word Processor and HIPAA compliance, ensuring confidentiality and efficient workflow coordination. Committed to fostering a positive environment for patients and families.
Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Tutor
Antioch Development Center
03.2025 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Home Care Provider
State of North Carolina
10.2024 - 03.2025
- Provided 24- hour care for my sister in law in our home.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
In Home Care
Angels At Home Healthcare
03.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Front Office Assistant
Magnolia Manor Retirement Center
06.2018 - 08.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
CNA/Advanced Certified Medication Aide
Good Samaritan Society
10.2004 - 01.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Diploma - Certified Medical Administrative Assistant
Penn Foster College
Scottsdale, AZ05-2025
Skills
- Proficient in Electronic Health Record, Word Processor, and Property Management System
- Patient care and confidentiality
- HIPAA compliance
- Patient demographics
- Workflow coordination
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Tutor
Antioch Development Center
03.2025 - Current
Home Care Provider
State of North Carolina
10.2024 - 03.2025
In Home Care
Angels At Home Healthcare
03.2023 - 10.2024
Front Office Assistant
Magnolia Manor Retirement Center
06.2018 - 08.2023
CNA/Advanced Certified Medication Aide
Good Samaritan Society
10.2004 - 01.2016
Diploma - Certified Medical Administrative Assistant
Penn Foster College
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