Natasha Wells
Chicago,IL
Summary
Experienced Manager with 3+ years of leadership in staff management, scheduling, and client relations. Certified in CPR and skilled in ensuring the safety and well-being of children. Proven ability to lead teams, manage operations, and foster a nurturing environment in a fast-paced daycare setting. Looking to leverage administrative expertise and a passion for child care in a Day Care Manager position.
Overview
8
8
years of professional experience
Work History
Manager
Sugaring NYC
06.2020 - 12.2022
- Managed payroll and employee records using QuickBooks, ensuring timely and accurate salary disbursements—essential for handling daycare payroll and budgeting
- Hired, trained, and managed staff, ensuring operational efficiency and safety protocols were followed
- Oversaw appointment scheduling and itinerary coordination for clients and personnel, similar to managing daily schedules and activities for children
- Handled customer inquiries courteously and professionally, similar to addressing concerns of parents and ensuring a positive environment for children
- Led communication efforts to resolve complaints and inquiries, fostering a positive environment, similar to ensuring parent satisfaction in a daycare.
Office Manager/Assistant
Aramark
01.2015 - 01.2019
- Processed payroll and managed employee records using QuickBooks, ensuring accuracy and compliance—skills critical for managing payroll in a daycare
- Delivered administrative support to office staff, ensuring smooth operations
- Updated reports, managed accounts, and generated reports for company databases
- Managed office inventory activities, including ordering supplies, ensuring necessary resources were available
- Developed and maintained successful relationships with vendors and suppliers.
Education
Associate of Applied Science - Administrative Assistant
Kirkwood Community College
Cedar Rapids, IA01.2015
Skills
- CPR Certified
- Child Safety and Welfare
- Team Leadership
- Scheduling and Operations
- QuickBooks (Payroll, Accounts Payable, and Receivable)
- Payroll Management
- Conflict Resolution
- Office Management
- Microsoft Word and Outlook
Timeline
Manager
Sugaring NYC
06.2020 - 12.2022
Office Manager/Assistant
Aramark
01.2015 - 01.2019
Associate of Applied Science - Administrative Assistant
Kirkwood Community College
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