Jessenia Cordova
Chicago,IL
Summary
Compassionate, personable individual looking for a position as a Certified Nursing Assistant/PCT with 10+ years of experience working in a fast-paced environment dealing with geriatric residents, quality care for vent patients, med-surge and ICU care experience, observing and assisting a nurse with a mid-lining IV procedure, phlebotomy background, and having great customer service and administrative skills and highly compassionate and team player.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Cross Country Temp Agency
10.2023 - 06.2025
- Assisted nursing staff in delivering high-quality patient care and monitoring vital signs.
- Supported patient mobility through effective transfer techniques and rehabilitation exercises.
- Administered basic medical procedures, including EKGs and blood glucose testing, adhering to established protocols.
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment for care delivery.
- Trained new staff on best practices for patient safety and care procedures, promoting team efficiency and compliance.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Documented patient information and care activities in electronic health record.
Patient Care Technician
Loma Linda University Medical Center
07.2023 - 10.2023
- Performed patient care
- Collected needed specimens from residents for outpatient labs.
- Answered call lights quickly and promptly.
- Helped shower residents.
- Assisted RNs with IV insertions.
- Perform daily vitals on residents and chart them using an EMR system.
- Collected blood samples and other required specimens.
- Performed bedside venipunctures on patients.
- Transported patients during room changes.
- Responsible for the care of over 12+ residents.
- Responsible for telemetry care for patients with cardiac issues.
- Comforted patients and provided them with reassurance and encouragement.
Patient Care Technician
Temecula Healthcare Center
01.2023 - 08.2023
- Perform daily vitals on residents and chart them using an EMR system.
- Assisted residents with groom care.
- Sitter for residents with mental disorders that need to be observed and documented.
- Assisted various nurses in multiple units.
- Collected needed specimens from residents for outpatient labs.
- Answered call lights quickly and promptly.
- Transported patients during room changes.
- Assisted EMTs in transporting heavy patients from stretchers to bed.
- Fed residents who are unable to feed themselves.
- Helped shower residents.
- Maintained a clean nursing station and resident rooms and bathrooms.
- Assisted activity aids with aiding residents during activities or dining room dinners.
- Assisted RNs with IV insertions.
- Supervised suicidal patients and mental patients and created a safe environment for them.
- Experience with the use of bladder scanners.
- Endurance for long periods of standing, bending, and walking.
- Responsible for the care of over 12+ residents.
- Helped residents with range of motion exercises.
Inpatient Phlebotomist
Advocate Christ Medical Center
04.2022 - 01.2023
- Collected more than 50 blood specimens per shift from patients
- Experienced in fast-paced inpatient hospital setting
- Experienced with EPIC rover system to scan patient's information
- Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly and identifies appropriate patients or recourse to do so.
- Displayed proper clean hand hygiene and patient care
- Communicated with nurses and collected required blood specimens
- Collected timely stamped specimens
- Handled specimens properly, stored the correct temperature, and ensured correct labeling was placed on specimens with the patient's name, DOB, time and date collected, test name, tube color, and my name included.
- Cleaned laboratory area and restocked phlebotomy supplies for my team
- Communicate and notify the Laboratory, lead supervisor, blood bank, and/or physician of problems with specimen procurement to ensure optimal care.
Patient Care Technician
Loyola Gottlieb
11.2020 - 10.2021
- Performed daily patient weights
- Assisted nurses with IV insertions
- Maintained, cleaned, and organized patient’s rooms and areas
- Assisted patients with grooming care
- Perform phlebotomy and other lab specimen collections per age-related standards.
- Handled specimens with proper care, stored incorrect temperature and made sure correct labeling was placed on specimens with patient's name, DOB, time and date collected, test name, tube color, and my name included.
- Transported patients to different rooms and units
- Assisted various nurses in multiple units
- Charted patient information such as vitals, intakes, outputs, weight, height, etc, while utilizing the Epic software
- Endurance for long periods of standing, bending and walking carrying phlebotomy equipment throughout the hospital
- Ability to lift up to 55 pounds without assistance
Clinical Phlebotomist
Northwestern Hospital HealthLab
07.2019 - 11.2020
- Perform phlebotomy and other lab specimen collections per age-related standards.
- Follow up with all outstanding orders on order Monitor, and communicate all timed, completed draws, tasks, and other assigned duties.
- Clear communication skills. Spanish and English.
- Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly and identifies appropriate patients or recourse to do so.
- Communicate and notify the Laboratory, Patient Care Services, registration staff, and/or physician of problems with specimen procurement to ensure optimal care.
- Handled specimens properly, stored the correct temperature, and ensured correct labeling was placed on specimens with the patient's name, DOB, time and date collected, test name, tube color, and my name included.
- Perform clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results. Initiates meeting responsibilities without prompting and can complete tasks independently without immediate supervision.
- Perform all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
- Experience with centrifuging
Patient Care Technician
Community First Medical Center
02.2016 - 07.2019
- Assisted doctors in inserting chest tubes in patients, amongst other minor procedures
- Answered call lights promptly
- Performed and charted patient’s vitals, intake, output, behaviors, and symptoms using the Epic charting software
- Applied EKG monitors on patients
- Assisted nurses with venipunctures and glucose testing on patients
- Assisted with admissions, Transported/ transferred patients to different units, and discharged
- Performed wound care to patients
- Performed phlebotomy and obtained capillary blood glucose for adult
- Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources
- Maintained, cleaned, and organized patient’s rooms and area
- Translated nurse and doctor orders and instructions to Spanish-speaking patients
- Supervised suicidal patients and mental patients and created a safe environment for them
- Checked patient's bladders using a bladder scanner
- Prepares patients for meals; assists or feeds patients as necessary
Floor Lead Phlebotomist
Biomat Grifols
12.2017 - 02.2019
- Phlebotomist trainer
- Skilled in maintaining safety for blood collection and handling
- Experienced in Venipuncture and Capillary puncture techniques
- The capability of reviewing the medical records
- Skilled at storing blood samples safely
- Caring for the patients and donors
- Assuring quality to produce the best result from samples
- Tracking the collected blood specimens by tagging, dating, and noting down the time of collection
- Assuring the safety of patients while taking blood samples
- Explaining to donors the entire plasma donation procedure
- Understanding and managing an Aurora Plasmapheresis machine during a plasma donation
- Set up and disconnect Plasmapheresis machines
Certified Nursing Assistant
Brentwood Rehabilitation and Nursing Center
12.2014 - 02.2016
- Performed daily vitals and charted daily information on the residents, such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Organized medical records in medical filing cabinets, answered and transferred calls, and handled receptionist duties.
- Helped patients with ROM exercises and therapeutic exercises
- Took action upon or reported potential safety hazards immediately.
- Maintained patient privacy and confidential patient information.
- Observed and assisted a nurse with a mid-lining procedure on a patient.
- Comforted patients and provided them with reassurance and encouragement.
- Assisted patients with eating, drinking, dressing, bathing, and personal hygiene.
Education
Associate of Applied Science - Nursing
Malcolm X Community College
Chicago, IL05-2027
Sterile Processor Certification -
Malcolm X Community
Chicago, IL01.2024
Medical Assistant Diploma - Medical Assistant
Midwestern Career College
Chicago, IL01.2018
Certified Nursing Assistant - undefined
Midwestern Career College
Chicago, IL01.2014
High School Diploma - undefined
James H. Bowen
Chicago, IL01.2010
Skills
- Customer Service Skills
- Computer Knowledge( Microsoft word, Excel, etc,)
- Reliable
- Bilingual Spanish/English
- Administrative skills
- Documenting and charting EMR (Point Click Care, DMS, Athena, DrChrono, and EPIC)
- Maintained organized medical records
- Applying EKG leads to monitor patients
- 7 Years of Phlebotomy experience in performing venipunctures and capillary punctures
- Tracking the collection of blood specimens by tagging, dating, and noting down the time of collection
- Skilled in maintaining safety for blood collection and handling
- Experience with Aurora Plasmapheresis machines
- Hospital inpatient and outpatient experience
- Experience with using a Bladder Scanner
- CPR certification
- Emergency response
Accomplishments
- Cared for 35+ patients in two units.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
- Assembled and disconnected over 500 plasma donors monthly as a phlebotomist.
- Assisted Surgical RNs with collecting surgical instruments for the Attending surgeon in the OR.
- Performed IVs under the supervising RN.
Certification
- Medical Assistant Diploma
- BLS CPR(Adult/Child/Infant/Choke) AED/First Aid/ Bloodborne Pathogens
- State of Illinois Phlebotomist NCCT
- EKG Technician Certificate
- Pharmacy Technician Certificate
- Certified Nursing Assistant
- Sterile Processor Technician
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Cross Country Temp Agency
10.2023 - 06.2025
Patient Care Technician
Loma Linda University Medical Center
07.2023 - 10.2023
Patient Care Technician
Temecula Healthcare Center
01.2023 - 08.2023
Inpatient Phlebotomist
Advocate Christ Medical Center
04.2022 - 01.2023
Patient Care Technician
Loyola Gottlieb
11.2020 - 10.2021
Clinical Phlebotomist
Northwestern Hospital HealthLab
07.2019 - 11.2020
Floor Lead Phlebotomist
Biomat Grifols
12.2017 - 02.2019
Patient Care Technician
Community First Medical Center
02.2016 - 07.2019
Certified Nursing Assistant
Brentwood Rehabilitation and Nursing Center
12.2014 - 02.2016
Certified Nursing Assistant - undefined
Midwestern Career College
High School Diploma - undefined
James H. Bowen
Associate of Applied Science - Nursing
Malcolm X Community College
Sterile Processor Certification -
Malcolm X Community
Medical Assistant Diploma - Medical Assistant
Midwestern Career College
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