Elizabeth S. Sanchez
Natalia,USA
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Methodist Atascosa
Jourdanton, TX
02.2023 - 12.2023
- As a Patient Care Technician, I delivered high-quality, direct patient care by assisting with daily living activities such as bathing, dressing, and feeding, promoting patient comfort and well-being
- My responsibilities included monitoring and recording vital signs, documenting patient information with precision, and promptly communicating any changes in patient condition to the nursing team
- I also provided essential support to medical staff during examinations and procedures, ensuring a safe, clean environment
- My role involved patient transport, specimen collection, and conducting basic medical procedures, including phlebotomy and EKGs
- Through a compassionate and professional approach, I consistently prioritized patient safety and comfort in every interaction
Patient Access Specialist
Complete Care
San Antonio, TX
04.2018 - 03.2019
- Reviewed and explained insurance plans to patients, ensuring a clear understanding of payment policies and procedures
- Delivered exceptional customer service and efficiently collected various forms of payment
- Accurately completed insurance records, patient charts, and company files using the Epower tracking system
- Coordinated admission processes, prepared medical records and agreement packets, and supported all areas of administrative operations, including data entry, receptionist duties, and file organization
Patient Coordinator/Orthodontic Coordinator
Tots to Teens Pediatric Dentistry
Lytle, TX
06.2017 - 03.2018
- Delivered high-quality customer service to patients, ensuring a positive and supportive experience
- Assisted in a full range of administrative tasks, including data entry, reception duties, and file organization, maintaining a well-organized and efficient workflow
- Verified dental insurance coverage and reviewed treatment plans with patients to ensure comprehensive understanding of payment policies and procedures
- Collected co-pays, deductibles, and treatment payments accurately and professionally
Office Assistant
State Leather Co.
San Antonio, TX
01.2010 - 12.2012
- Provided comprehensive administrative support, including data entry, receptionist duties, file organization, and computer software management
- Updated and maintained accurate customer records, processed payments both in-house and over the phone, and managed product pricing updates
- Coordinated inventory by receiving warehouse merchandise and placing orders with vendors to ensure stock availability
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX12-2024
Associate of Applied Science - Nursing
Palo Alto Community College
San Antonio, TX05-2022
Skills
- Clinical and healthcare knowledge
- Basic Life Support (BLS)
- Cardiopulmonary Resuscitation (CPR)
- Medical terminology
- Dental terminology
- Orthodontic terminology
- Patient assessment
- Continuous monitoring
- Vital signs measurement
- Infection prevention and control
- Medication administration
- Catheterization
- Urinary care procedures
- Blood glucose testing
- Electronic Health Records (EHR)
- International Classification of Diseases (ICD-9-CM) coding
- Insurance verification
- Customer service skills
- Telephone skills
- Interpersonal skills
- Patient satisfaction
- HIPAA compliance
- Attention to detail
- Filing
- Records management
- Organizational skills
- Performance goals
- Microsoft Office Suite
- QuickBooks
- Open Dental
- Orthodontic Software (Tops)
- Medisoft
- Epower Doc
- MEDITECH
- Data entry
- Typing skills
- Computer proficiency
Clinical Experience
Galen College of Nursing
- Critical Care Unit- Main Methodist Hospital/ Methodist Stone Oak
- Emergency Unit- Methodist Stone Oak
- Medical Surgical Unit- Main Methodist Hospital
- Maternal and Obstetric Unit- Main Methodist Hospital
- Pediatrics- Methodist Children Hospital
- Surgical Unit- Main Methodist Hospital/ Methodist Stone Oak
References
References available upon request.
Timeline
Patient Care Technician
Methodist Atascosa
02.2023 - 12.2023
Patient Access Specialist
Complete Care
04.2018 - 03.2019
Patient Coordinator/Orthodontic Coordinator
Tots to Teens Pediatric Dentistry
06.2017 - 03.2018
Office Assistant
State Leather Co.
01.2010 - 12.2012
Bachelor of Science - Nursing
Galen College of Nursing
Associate of Applied Science - Nursing
Palo Alto Community College
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