Open To Work
Michael Lofgren
Phoenix
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSummary
Dedicated and certified Pharmacy Technician with over 15 years of experience in patient care and prescription processing. Proven ability to manage diverse inquiries, support healthcare professionals, and liaise between patients and pharmacists to resolve medication-related issues. Adept at optimizing workflows and ensuring timely, accurate service. Eager to leverage strong customer service and communication skills to excel as a Remote Pharmacy Technician and contribute to exceptional patient care.
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, documentation requirements. Team-oriented and adaptable to changing needs. Have been the technician physically filling the medication for several years as well as several years of data entry too build an extremely well rounded knowledge of pharmacy procedures.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Express Scripts Pharmacy
Tempe
09.2024 - 04.2026
- Assisted members with inquiries regarding medication processing and next steps.
- Supported healthcare professionals by providing accurate medication history for patients.
- Facilitated communication between healthcare providers and pharmacists for medication-related issues.
Certified Pharmacy Technician
Fairmont Pharmacy
Phoenix
02.2023 - 06.2023
- Managed incoming phone calls to efficiently resolve diverse inquiries and tasks.
- Processed prescription intake and creation with accuracy and efficiency, typing new prescriptions for timely processing.
- Liaised between callers and pharmacists to resolve medication-related inquiries.
Certified Pharmacy Technician
Safety Drugs Inc
Phoenix
04.2018 - 02.2023
- Optimized medication preparation workflows to ensure adherence to timely processing and delivery schedules.
Pizza Chef
Sardella's Pizza & Wings
Phoenix
04.2015 - 04.2018
- Maintained pristine cleanliness and organization of work stations to enhance safety and efficiency.
- Directed stocking operations at each station to ensure optimal inventory for service preparation.
- Executed timely order deliveries to designated addresses while ensuring accurate payment collection.
- Administered point of sale operations to ensure accurate order fulfillment and pricing.
Education
High School Diploma -
Possess a high school diploma and have completed several college courses. Demonstrated exceptional mathematical aptitude, capable of performing complex calculations with minimal assistance.
Skills
- Pharmacy Technician skills
- Knowledge and several years with experience of aseptic technique with non-sterile and sterile compounding
- Pharmacy Policies
- Prescription processing in forms of data entry as well all fulfillment of prescriptions on the pharmacy floor
- Medication management
- Patient support
- Customer service
- Pharmacy operations
- Quality assurance
- Compliance adherence
- Healthcare communication
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Critical thinking
- Corrective action planning
- High level of autonomy
- Acute and rehabilitative care
- Active listening
- Information protection
- Medical laboratory procedures
- Healthcare expertise
- Patient services
- Restocking supplies
- Data collection
- Continuous improvement
- Health records management
- Clinical documentation
- medication record management
- workflow optimization
- healthcare documentation
- customer service
- pharmaceutical knowledge
- attention to detail
- problem solving
- time management
Timeline
Patient Care Technician - Express Scripts Pharmacy
09.2024 - 04.2026
Certified Pharmacy Technician - Fairmont Pharmacy
02.2023 - 06.2023
Certified Pharmacy Technician - Safety Drugs Inc
04.2018 - 02.2023
Pizza Chef - Sardella's Pizza & Wings
04.2015 - 04.2018
Ombudsman Charter School - High School Diploma,