GINA GAD
Nolensville,TN
Summary
Graduated from Lipscomb University with a major in Molecular biology with a minor in chemistry and psychology. Customer service-oriented and well-organized. Bilingual speaking Arabic and English. Currently a student in the University of Louisville School of Dentistry to become a general dentist. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Administrative Care Technician
Southern Hills Emergency Room
Nashville, Tennessee
10.2021 - 03.2022
- Assisted doctors, nurses, and support staff with preparation for and conducting patient procedures
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living
- The Unit secretary of the emergency room and handle all the codes and the consult for the doctors
- Set up transportation for patients to their homes and to other hospitals for higher level of care
- EKG certified
- Phlebotomy certified and sent labs and urine
- Recepted patients from the front and put in their information in the system
- Front desk receptionist.
Patient Care Technician
Southern Hills Surgical floor
Nashville, Tennessee
10.2020 - 10.2021
- Assisted doctors, nurses and support staff with preparation for and conducting patient procedures
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Documented patient intake and dietary requirements and aided with feeding and monitoring
- Monitored and charted fluid intake and output to stay current on patient conditions
- Collected lab specimens in adherence with safety protocols for patient tests.
Registrar
Southern Hills Emergency Room
Nashville, Tennessee
10.2019 - 10.2020
- Registered er patients
- Billed insurance
- Screened people
- Billed patients and got all their information in the system
- Is familiar with using Meditech.
Cashier/Server
Cracker Barrel
Nashville, Tennessee
04.2019 - 07.2019
- Kept restaurant clean and presentable with consistent attention to all customer and counter needs
- Relayed guest orders and discussed special preferences with kitchen staff
- Answered guest questions, investigated issues and independently provided timely resolutions
- Offered guests positive experiences to promote loyalty and bring in repeat business
- Delivered food to inside and outside tables, carry out guests or curbside vehicles
- Restocked employee and customer stations.
Pharmacy Technician
CVS Pharmacy
Nashville, Tennessee
07.2018 - 03.2019
- Merchandised related products to drive pharmacy department sales
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions
- Established and updated patient profiles, including lists of medications and insurance details
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Received, reviewed, dispensed and labeled prescriptions daily with expert accuracy
- Counseled patients on appropriate use of over-the-counter and prescription medications to educate patients
- Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
- Delivered quality care to customers through close collaboration with the pharmacist
- Entered orders into the system and filled medication orders
- Dispensed medications to patients in accordance with pharmacist orders
- Closely inspected medications to determine accuracy of identities, strengths and purities
- Ensured customers received quality care through collaboration with the pharmacist
- Used an 8-point check system to verify labeled prescriptions
- Verified labeled prescriptions using an 8-point check system.
Lifeguard
YMCA of Middle Tennessee
Nashville, Tennessee
01.2018 - 04.2018
- Kept watch over swimmers to ensure fast response when distress situations arose
- Routinely completed safety update training and ensured all patrons followed safety rules
- Maintained neat and clean pool area and clean water at all times
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines
- Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival
- Logged 1 hour chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
Education
Bachelor of Science - Molecular Biology
Lipscomb University
Nashville, TN12-2021
High School Diploma -
John Overton High School
Nashville05-2018
DMD - Dentistry
University of Louisville School of Dentistry
LouisvilleSkills
- Customer service-oriented
- Bilingual speaking Arabic and English
- Lifeguarding
- Safety regulations and policies
- Basic life support and CPR
- Chemical readings for pool water safety
- Pharmacy technician skills
- Pharmacy systems navigation
- Problem prescription resolution
- Patient profile management
- Medication stock management
- Dispensing and labeling prescriptions
- Patient counseling on medication use
- Insurance verification
- Cashiering and serving
- Restaurant cleanliness and customer service
- Order relay and special preferences
- Issue investigation and resolution
- Food delivery and restocking
- Emergency room registration
- Insurance billing
- Patient screening
- Meditech usage
- Patient care technician skills
- Patient procedure preparation and assistance
- Vital sign monitoring and reporting
- Patient intake and dietary requirements
- Fluid intake and output monitoring
- Lab specimen collection
- Administrative care technician skills
- Unit secretary duties
- Patient care coordination
- Transportation arrangement for patients
- EKG certification
- Phlebotomy certification
- Front desk receptionist duties
- High school and college GPA achievements
- DECA Club participation
- Red Cross involvement
- National Honors Society membership
- Honors College participation
- Beta club membership
- Interact Club participation
- MED club service coordination
- Licensed Pharmacy Technician
- BLS Certification
- National Society of Leadership and Success membership
- Second Harvest foodbank volunteer
- Eyelash Technician certification
- Research experience
- Beta Beta Beta Biological Honors Society membership
Awardsandacknowledgements
- DECA Club made it to ICDC last year to Atlanta, Georgia
- Red Cross
- National Honors Society
- Honors College
- Beta club
- Interact Club
- MED club- 2021 service coordinator
- Licensed Pharmacy Technician
- BLS Certification
- National Society of Leadership and Success
- Second Harvest foodbank volunteer
- Eyelash Technician- certified
- Research experience for 1 year
- Beta Beta Beta Biological Honors Society-2021 treasurer
- Phlebotomy certified
- EKG certified
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Care Technician
Southern Hills Emergency Room
10.2021 - 03.2022
Patient Care Technician
Southern Hills Surgical floor
10.2020 - 10.2021
Registrar
Southern Hills Emergency Room
10.2019 - 10.2020
Cashier/Server
Cracker Barrel
04.2019 - 07.2019
Pharmacy Technician
CVS Pharmacy
07.2018 - 03.2019
Lifeguard
YMCA of Middle Tennessee
01.2018 - 04.2018
Bachelor of Science - Molecular Biology
Lipscomb University
High School Diploma -
John Overton High School
DMD - Dentistry
University of Louisville School of Dentistry
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