Mary Street

Observed patient for behavioral changes, reporting critical updates to healthcare professionals.

Facilitated transportation to medical appointments, ensuring safety and availability.

Helped with daily living tasks, fostering a sense of autonomy for the patient.

• Provided prompt and courteous greetings to patients, visitors, and vendors.
• Checked in patients by verifying demographic, insurance, and registration details.
• Scheduled patient appointments to optimize clinic workflow.
• Coordinated referrals and hospital admissions following directives.
• Applied knowledge of managed care plans, CPT, and ICD-10 coding in daily tasks.
• Accurately entered charges and handled payment processing.
• Directed phone calls to appropriate personnel for efficient communication.
• Ensured adherence to HIPAA policies throughout all operational processes.

• Executed diagnostic imaging studies on adults in outpatient environments.
• Oversaw all plain film studies, including complex stitching techniques.
• Acted as clinical instructor for Athens Technical School of Diagnostic Imaging.
• Supported patient access operations through advisory and assistance roles.

• Executed routine, portable, trauma, and OR radiography

• Managed OR C-arm operations for surgical procedures in general surgery and orthopedics.
• Exhibited leadership by mentoring peers and driving improvements in clinical practices.
• Completed radiology coding tasks, maintaining accuracy in financial documentation.
• Acted as Clinical Instructor for Emory University's Diagnostic Imaging Program, fostering professional development.

• Oversaw inpatient case management processes for discharges to home settings.
• Organized essential home healthcare services, including nursing and pharmacy support.
• Recorded patient care information diligently while predicting ongoing needs.
• Actively ensured patient wellbeing through appropriate interventions.

• Delivered diagnostic imaging at a four-physician practice, ensuring quality care.
• Administered insurance authorizations, pre-certifications, and ICD-9 coding tasks.
• Organized scheduling for surgical and diagnostic imaging to improve efficiency.
• Oversaw patient registration and ensured compliance with EMR standards.