Natasha Woodward
Colorado Springs,CO
Summary
Detail-oriented office manager with expertise in scheduling coordination, invoice processing, and customer relationship management. Proven track record of enhancing workflow efficiencies and maintaining high standards in office operations. Quick learner with a commitment to continuous improvement and professional development.
Overview
15
15
years of professional experience
Work History
Office Manager
Classic Collision
Colorado springs / Castle Rock, CO
01.2024 - Current
- Oversaw daily office operations to ensure efficient workflow.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Coordinated staff and client appointment scheduling to maximize resource utilization.
- Managed scheduling of appointments and meetings to optimize resource allocation. and managed timely and effective allocation of resources and calendars.
- Maintained accurate inventory and office supply records to ensure seamless operations.
- Implemented organized filing systems to enhance document retrieval efficiency.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Facilitated interdepartmental communication to improve information flow.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coded and entered daily invoices with in-house accounting software.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Registar
PENRAD Imaging
Colorado Springs, Colorado
09.2011 - Current
- Managed patient registration process for imaging services, ensuring timely and accurate appointment scheduling.
- Verified insurance details and collected documentation from patients.
- Coordinated scheduling of imaging procedures among medical staff and patients, optimizing workflow and reducing waiting times.
- Maintained accurate patient records within electronic health systems.
- Assisted patients with inquiries regarding imaging services and procedures.
- Implemented office protocols to ensure compliance with healthcare regulations.
- Trained new staff on registration processes and software usage.
- Collaborated with medical teams to streamline patient flow, improving service delivery and patient satisfaction.
Education
High School Diploma -
Palmer High School
Colorado Springs, CO05-1999
Skills
- Office management
- Scheduling coordination
- Invoice processing
- Document organization
- Office administration
- Budget management
- Customer relationship management
Accomplishments
- Employee of the month a few times
Timeline
Office Manager
Classic Collision
01.2024 - Current
Registar
PENRAD Imaging
09.2011 - Current
High School Diploma -
Palmer High School