Natasha Wright
Hayward
Summary
Detail-oriented and highly organized administrative professional with 6+ years of experience providing customer-facing and operational support in fast-paced environments. Proven ability to manage schedules, coordinate logistics, maintain confidential information, and communicate professionally with diverse stakeholders. Strong background in organization, time management, and problem-solving, with a passion for supporting leadership and mission-driven work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hairstylist
Drybar
Palo Alto, CA
05.2025 - Current
- Manage client schedules, appointments, and service flow in a high-volume salon environment
- Provide professional consultations and maintain detailed client service records
- Upsell products and services while maintaining excellent customer relationships
- Train and mentor new team members on service standards and time efficiency
- Maintain clean, organized workspaces while following strict sanitation and safety protocols
Airport Security Screener
Covenant Aviation Security
San Francisco, CA
03.2023 - 07.2024
- Provided direct support to travelers by answering questions and guiding them through security procedures
- Managed sensitive information with professionalism, discretion, and confidentiality
- Maintained detailed documentation and ensured compliance with federal security procedures
- Demonstrated strong attention to detail and time management in high-pressure environments
- Served as liaison between travelers, supervisors, and airport operations
Color Assistant
Madison Reed
Corte Madera, CA
10.2023 - 12.2023
- Assisted stylists with service preparation and maintained organized client service records
- Supported appointment flow and client communication to ensure smooth daily operations
- Contributed to a positive guest experience through clear communication and problem-solving
Full-Service Shopper
Instacart
Hayward, CA
05.2020 - 03.2023
- Managed 100+ customer orders weekly while meeting strict delivery deadlines
- Communicated with customers regarding order changes and substitutions
- Maintained high customer satisfaction ratings through professionalism and reliability
- Planned efficient routes and schedules to maximize productivity
Sort Associate
Amazon
Newark, CA
12.2018 - 08.2019
- Organized inventory and supported logistics operations in a fast-paced warehouse environment
- Worked collaboratively with team members to meet daily production goals
- Maintained accurate records and followed safety and operational procedures
Education
Cosmetology Program -
Laney College
Oakland, CA12.2022
Bachelor of Business Administration (BBA) - Management
Howard University
Washington, DC05.2022
Skills
- Executive & Administrative Support
- Calendar & Schedule Management
- Professional Communication
- Confidential Information Handling
- Meeting & Event Coordination
- Document Preparation & Organization
- Customer & Stakeholder Relations
- Process Improvement
- Google Workspace & Microsoft Office
- Time Management & Prioritization
Certification
Licensed Cosmetologist – State of California | 2023-08
Timeline
Hairstylist
Drybar
05.2025 - Current
Color Assistant
Madison Reed
10.2023 - 12.2023
Airport Security Screener
Covenant Aviation Security
03.2023 - 07.2024
Full-Service Shopper
Instacart
05.2020 - 03.2023
Sort Associate
Amazon
12.2018 - 08.2019
Bachelor of Business Administration (BBA) - Management
Howard University
Cosmetology Program -
Laney College