Natasha Wright
Hayward,CA
Summary
Detail-oriented operations professional with experience supporting high-volume service environments, ensuring compliance, and coordinating day-to-day workflows. Skilled in streamlining operations, maintaining accurate documentation, and supporting team performance across fast-paced settings. Proven ability to manage scheduling, client flow, and cross-functional coordination while upholding high standards of service delivery. Passionate about contributing to mission-driven organizations and building efficient, people-centered systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hairstylist
Drybar
Palo Alto, CA
05.2025 - Current
- - Manage daily client flow of 10–15 appointments per shift, ensuring efficient scheduling and consistent service delivery in a high-volume environment
- - Coordinate with front desk and team members to maintain smooth operational workflows and minimize service delays
- - Support onboarding and peer training by sharing best practices, improving team efficiency and service consistency
- - Drive retail and membership engagement by aligning product recommendations with client needs
- - Maintain clean, organized workstations and adhere to operational and safety standards
Airport Security Screener
Covenant Aviation Security
San Francisco, CA
03.2023 - 07.2024
- - Ensured compliance with federal security regulations through detailed screening procedures and accurate documentation
- - Managed high-volume passenger flow while maintaining efficiency, safety, and professionalism under pressure
- - Served as liaison between travelers, supervisors, and airport operations to support smooth daily operations
- - Handled sensitive information with discretion while adhering to strict regulatory and procedural standards
- - Identified and responded to operational issues in real time, maintaining consistent workflow and security standards
Color Assistant
Madison Reed
Corte Madera, CA
10.2023 - 12.2023
- - Supported salon operations by preparing tools, materials, and workstations to ensure efficient service flow
- - Maintained inventory levels and ensured readiness of supplies for daily operations
- - Collaborated with team members to uphold a professional, organized, and client-focused environment
- - Contributed to retail performance through product knowledge and client engagement
Full-Service Shopper
Instacart
Hayward, CA
05.2020 - 03.2023
- - Managed 100+ weekly customer orders while meeting strict timelines and maintaining high service accuracy
- - Communicated with customers to resolve issues, substitutions, and delivery updates
- - Optimized routes and scheduling to improve efficiency and productivity
- - Maintained high customer satisfaction through reliability and problem-solving
Sort Associate
Amazon
Newark, CA
12.2018 - 08.2019
- - Supported warehouse operations including inventory handling, sorting, and shipment processing
- - Maintained accurate records and followed safety and operational procedures
- - Collaborated with team members to meet daily production and efficiency targets
Education
Bachelor of Business Administration (BBA) - Management
Howard University
Washington, DC05.2022
Skills
- - Operational Coordination & Workflow Management
- - Scheduling & Calendar Management
- - Compliance & Documentation (Federal/Regulatory)
- - Staff Training & Team Support
- - Inventory & Supply Management
- - Process Improvement & Efficiency
- - Cross-Functional Collaboration
- - High-Volume Operations
- - Conflict Resolution & Problem Solving
Certification
Licensed Cosmetologist – State of California | 2023
Timeline
Hairstylist
Drybar
05.2025 - Current
Color Assistant
Madison Reed
10.2023 - 12.2023
Airport Security Screener
Covenant Aviation Security
03.2023 - 07.2024
Full-Service Shopper
Instacart
05.2020 - 03.2023
Sort Associate
Amazon
12.2018 - 08.2019
Bachelor of Business Administration (BBA) - Management
Howard University