Hi, I’m
Natasha Joseph Abdallah
Los Angeles,CA
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at Dj 's Cleaning Services. Skilled in sanitation standards and organization, adept at employee training and development. Excelled in roles requiring security understanding and exceptional customer service, achieving continuous improvement. Proven ability to manage time effectively and implement systematic solutions. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level open position. Ready to help team achieve company goals. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
years of professional experience
1
Certification
Work History
Dj's Cleaning Services
Janitorial Lead
05.2018 - Current
Job overview
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Maintained a safe work environment through regular inspections and adherence to safety protocols.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Spencer Security Group
Lead Security Guard
02.2024 - 06.2024
Job overview
- Enhanced overall security by conducting regular patrols and monitoring surveillance systems.
- Provided exceptional customer service to visitors while maintaining strict adherence to access control protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
AAA's Son Auto Dismantle
Receptionist
03.2019 - 06.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Skills
- Cleaning Expertise
- Sanitation Standards
- Basic Repairs
- Upholstery Cleaning
- Pressure Washing
- Employee Training and Development
- Organization skills
- Time Management
- Data Entry
- Telephone skills
- Greeting and Seating Clients
- Data inputting
- Security understanding
- Call Answering and Routing
- Parts reassembling
- Continuous Improvement Mindset
Certification
- OSHA 10-Hour Construction Safety and Health - Occupational Safety and Health Administration.
- OSHA 30-Hour Construction Safety and Health - Occupational Safety and Health Administration.
- [Area of certification]
- [Name of Certification] [Issuing Organization] [Year Month]
- OSHA Certified
- Basic Life Support Certification (BLS)
Timeline
Lead Security Guard
Spencer Security Group
02.2024 - 06.2024
Receptionist
AAA's Son Auto Dismantle
03.2019 - 06.2022
Janitorial Lead
Dj's Cleaning Services
05.2018 - Current
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