Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Marie Niehoff

Kissimmee

Summary

Dynamic office manager with proven expertise at Discount Pool & Patio, excelling in contract review and customer relationship management. Bilingual in English and Spanish, I leverage strong interpersonal skills to foster positive client interactions and ensure efficient office operations. Recognized for meticulous inventory management and effective team delegation, driving organizational success.

Overview

34
34
years of professional experience

Work History

Office Manager

Discount Pool & Patio
Cooper City
10.1993 - 06.2024
  • Ordered all materials for renovations jobs.
  • Reviewed and paid all employees and sub-contractors.
  • Organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, and scheduled appointments.
  • Resolves customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Manage office operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Sales Associate

Burdines Department Store
Pembroke Pines
11.1992 - 10.1993
  • Assisted customers in product selection and provided detailed product information.
  • Maintained organized sales floor to enhance customer shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Cari's Hallmark
Hollywood
10.1991 - 11.1992
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed transactions using a point-of-sale system.

Bakery Clerk

Publix Supermarkets Store
Pembroke Pines
08.1990 - 10.1991
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness of bakery displays and work areas.
  • Stocked shelves with fresh products ensuring proper rotation.
  • Adhered to health and safety regulations in food handling practices.
  • Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.

Education

High School Diploma -

Mc Arthur High School
Hollywood, Florida
06-1990

Some College (No Degree) -

Broward College
Hollywood, Florida

Skills

  • Bilingual (English, Spanish)
  • Microsoft Word
  • The Pool Program
  • Strong interpersonal skills
  • Mediation
  • Negotiation
  • Office management
  • Contract review
  • Inventory management
  • Scheduling coordination
  • Customer relationship management
  • Accounts payable
  • General bookkeeping
  • Effective communication
  • Problem solving
  • Team delegation
  • Meeting planning
  • Customer relations

Timeline

Office Manager

Discount Pool & Patio
10.1993 - 06.2024

Sales Associate

Burdines Department Store
11.1992 - 10.1993

Sales Associate

Cari's Hallmark
10.1991 - 11.1992

Bakery Clerk

Publix Supermarkets Store
08.1990 - 10.1991

High School Diploma -

Mc Arthur High School

Some College (No Degree) -

Broward College

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Natasha Marie Niehoff