NATASSI MAYES
Atlanta,GA.
Summary
Secure a position that will enable me to use my strong communication & organizational skills, customer service background, and my ability to work well with people.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomy
Grady Hospital
01.2021 - Current
- Placed all orders in the computer system to ensure results are received by the ordering physician
- Phenomenal skills with using and accessing Epic computer system.
- Obtains blood specimens by performing venipunctures and finger sticks
- Collect urine samples for multiple testing including drug screens.
- Assisted nurses with hard sticks, stat lab work, and order entry
- Collected blood cultures throughout the hospital
Specimen Processor
Emory Decatur Hospital
12.2022 - 02.2024
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Followed safety protocols while handling hazardous materials.
Phlebotomy Clinical Program
Grady Hospital
10.2020 - 11.2020
- Verified patient identity prior to specimen collection.
- Performed venipunctures and capillary punctures to obtain a blood sample for laboratory testing.
- Collected urine specimens for various testing
- Completed collection of samples needed for routine lab testing and labeled specimens accurately.
- Maintains an organized work area, and kept drawing station stocked with supplies.
- Followed established policies and procedures
Cargo Agent
Total Airport Service
05.2014 - 05.2020
- Ensuring that flights are not delayed by moving cargo as quickly and efficiently as possible
- Maintained logs of activities and completed work
- Compiled, sorted, and verified the accuracy of data before it is entered into designated computer systems
- Responsible for maintaining a daily inventory of freight stored in the cargo facility
- Provide all of customer's excellent service per the TSA and US Customs compliance regulations
- Facilitated to takes telephone orders from customers and arranged for pickup of freight and delivery to loading platform
Receptionist
Page Plus Communications
08.2006 - 03.2014
- Educated customers regarding the benefits of products and services
- Developed new prospects and interacted with existing customers in and out of the main store location
- Handled phone inquiries from customers on billing issues and problems with existing phones
- Maintained accurate inventory of products
- Sold cellphones, cellphone accessories and plans to customers who visited the store
- Performed activations, upgrades, and headset swaps
Education
Phlebotomy Technician -
Atlanta Technical College
Atlanta, GA12.2020
Skills
- Experience with Microsoft Office
- Excellent communication skills with a focus on customer service
- Time Management
- Epic System
- Venipuncture and capillary sticks
- Collect, prepare and store blood and urine samples
- Preparing specimens for shipment to labs
- Geriatric phlebotomy
- Specimen processing
- Ground handling operations
- Data entry
- Payment processing
Certification
Phlebotomy Certification (CPT)
Timeline
Specimen Processor
Emory Decatur Hospital
12.2022 - 02.2024
Phlebotomy
Grady Hospital
01.2021 - Current
Phlebotomy Clinical Program
Grady Hospital
10.2020 - 11.2020
Cargo Agent
Total Airport Service
05.2014 - 05.2020
Receptionist
Page Plus Communications
08.2006 - 03.2014
Phlebotomy Technician -
Atlanta Technical College
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