Terrie Chambers
Sunrise,Florida
Summary
Remote Medical Assistant with extensive experience in telehealth support and EHR management. Demonstrated success in enhancing patient communication and optimizing appointment scheduling. Proficient in HIPAA compliance and medical documentation, ensuring confidentiality and high-quality care. Focused on improving patient outcomes through effective coordination and education.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomy
Octa Pharma Plasma
10.2024 - 06.2025
- Blood is drawn, plasma is separated using a centrifuge or filtration, and the red cells, white cells, and platelets are returned to the donor.
- Venipuncture: Most common method, drawing blood from a vein (usually in the arm)
- Tourniquet
- Alcohol swabs
- Needles
- Collection tubes (vacutainers)
- Bandages
- Ensured HIPAA compliance and maintained patient confidentiality in all virtual communications.
Remote Medical Assistant
All Medical Personnel
02.2013 - 10.2024
- Assist providers during virtual consultations by preparing and updating patient charts.
- Communicate with patients via phone, email, and secure messaging for follow-ups and appointment reminders.
- Handle insurance verifications and pre-authorizations electronically.
- Maintain and update EHR systems with high accuracy.
- Educate patients on virtual care procedures and coordinate lab referrals.
Education
Medical Assistant Diploma -
Florida Career College
Lauderdale Lakes, FL01.2011
Skills
- Remote patient communication
- Telehealth support and coordination
- EHR management
- HIPAA compliance
- Medical documentation
- Appointment scheduling and follow-up
- Insurance verification and billing
- Microsoft Office proficiency
- Google Workspace proficiency
- Verbal and written communication
- Telehealth platforms expertise
Certification
- Certified Medical Assistant (CMA), AAMA
- HIPAA Training Certification
- CPR & First Aid Certified
- Telehealth Certification (if applicable)
References
Available upon request.
Timeline
Phlebotomy
Octa Pharma Plasma
10.2024 - 06.2025
Remote Medical Assistant
All Medical Personnel
02.2013 - 10.2024
Medical Assistant Diploma -
Florida Career College
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