Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Natatiyana Chavez

Summary

Dedicated professional that is passionate about continuous growth. With a diverse range of experiences in hospitality, operational management, and office administration to showcase versatility and adaptability.

Overview

5
5
years of professional experience

Work History

Team Lead

Topgolf
12.2022 - Current
  • Responsible for counting inventory and efficiently uploading waste into crunch time.
  • Develop associates by giving timely, honest, and ongoing coaching through one-on-ones and performance evaluations.
  • Safely and effectively diffuse heightened guest interactions.
  • Supervise associates and maintain a high standard of service.
  • Oversee daily operations such as opening/ closing the venue.

Administrative Assistant

Topgolf
05.2020 - 12.2022
  • Maintain and update electronic filing systems to ensure easy retrieval of information.
  • Managed the onboarding process, ensuring that all pre-employment processes and forms were completed accurately.
  • Handled incoming calls, emails, and inquiries, providing professional and prompt responses.
  • Inspect payroll errors and prevent repeated mistakes by making adjustments to upcoming pay periods.
  • Coordinate office activities and manage communication, streamlining daily operations.

Bayhost/Event Ambassador

TopGolf
08.2018 - 05.2020

A Bayhost and Event Ambassador are responsible for upbeat customer service; full menu knowledge; attention to detail; operating the POS system; Responsible alcohol service; hosting party groups of 50-100+ guests.

Education

High School Diploma -

Bayside High School
Virginia Beach, VA
06.2018

Skills

  • Customer Service
  • Adaptability
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Multitasking
  • Confidentiality
  • Organizational Skills
  • Software Proficiency
  • Team Collaboration

Awards

Playmaker of the month - November 2020 and September 2022 - Topgolf VB

Gold Leadership Award - March 2023

Timeline

Team Lead

Topgolf
12.2022 - Current

Administrative Assistant

Topgolf
05.2020 - 12.2022

Bayhost/Event Ambassador

TopGolf
08.2018 - 05.2020

High School Diploma -

Bayside High School
Natatiyana Chavez