Nataushia Manley

· Handled incoming phone calls from Navy sailors and their family members.

· Provided support to Navy sailors and their families by addressing administrative concerns.

· Served as the primary liaison between Navy sailors and Navy offices/departments.

· Utilized Salesforce to efficiently document and submit cases on behalf of Navy sailors to administrative departments.

· Providing prompt email responses to inquiries raised by Navy sailors and their spouses.

• Supported Navy personnel by facilitating the processing of travel claims and reimbursement for their travel vouchers.
• Efficiently scheduled and arranged travel accommodations such as flights, rental cars, and lodging through the Defense Travel System for essential Navy personnel.
• Called CWTSATO OBO members to rectify errors or make changes to itineraries.

• Verified system functions by examining hydraulic fluid, air pressure, oxygen, and steam temperatures.
• Conducted maintenance on hydraulic system, steam catapults, and arresting gear of an aircraft carrier.
• Maintained a high level of cleanliness and organization in the work environment.
• Maintained a high level of organization for all tools and supplies.
• Assisted in executing flight operations on an aircraft carrier's flight deck.

• Efficiently collected and transported shopping carts from the parking lot to the lobby.
• Maintained cleanliness and organization of cart return areas by regularly clearing shopping carts, trash, and debris.
• Provided support to customers by helping them unload their grocery haul into their vehicles.
• Ensured store entryways, restrooms, and storage rooms were clean and tidy.
• Assisted in spill clean-ups.