Natchanok Siribut
Whistler,BC
Summary
Dynamic and dedicated professional with extensive experience in customer service at The Trading Post. Proven ability to enhance customer satisfaction through effective communication and cash handling expertise. Recognized for reliability and teamwork, consistently achieving sales goals while maintaining a clean and organized environment. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
9
9
years of professional experience
Work History
Cashier
The Trading Post
01.2024 - 02.2025
- Provided exceptional customer service by addressing inquiries and offering detailed product information.
- Processed diverse payment forms efficiently at point-of-sale.
- Managed distribution of coupons, gift cards, and promotional materials.
- Responsible for stocking shelves and reorganizing items.
- Addressed customer inquiries regarding store guidelines and product placement.
- Provided gift wrapping services when requested by customers.
- Organized receipts systematically for efficient record-keeping.
- Maintained a neat and orderly work environment.
Server/Bartender
Salsa Thai
10.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
KFC
06.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exhibited comprehensive understanding of menu offerings and promotional items.
- Provided support to kitchen staff during peak hours.
- Contributed to opening and closing procedures of the establishment.
Retail Sales Associate
Vancouver
04.2019 - 06.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Implemented feedback from customer surveys to enhance shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Cashier
Rexall
06.2016 - 06.2017
- Efficiently records product data.
- Maintains accurate records for cash, coupon, lottery, and PC Optimum transactions.
- Utilized effective communication skills to interact with customers and staff.
- Exhibited thorough expertise in product specifications.
- Contributed to the organization of store aisles.
Education
High School Diploma -
Whistler Secondary
Whistler Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
Timeline
Cashier
The Trading Post
01.2024 - 02.2025
Server/Bartender
Salsa Thai
10.2021 - 07.2023
Cashier
KFC
06.2020 - 06.2021
Retail Sales Associate
Vancouver
04.2019 - 06.2020
Cashier
Rexall
06.2016 - 06.2017
High School Diploma -
Whistler Secondary
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