Nathan Amy
Clio
Summary
Fast learning operations leader, with a team attitude! Great customer service skills, positive attitude and capacity to handle physically demanding work. Reliable in handling fast-paced restocking, reset and recovery work. Supports sales goals with expert delivery processing and visual merchandising. Team player and goal oriented. Result-driven leader dedicated to building focused, high- achieving teams through goal- oriented and time management training. Efficient in leading back of house and operations on a daily basis.
Overview
7
7
years of professional experience
Work History
Operations Team Lead
Adidas
08.2024 - Current
- Train new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Work closely with other departments to quickly improve overall organizational cohesion.
- Assist upper management in developing strategic plans for departmental growth and success.
- Identified areas for improvement in operations, leading to more OFA and increased productivity.
- Play an active role in continuous improvement efforts by proactively identifying areas of opportunity for streamlining processes or enhancing stockroom operations.
- Optimize warehouse layout for easy access and efficient movement of produuct, increasing overall workflow efficiency.
- Develop and maintained a strong team culture, fostering open communication, collaboration, and mutual respect among staff members. As well as being a big advocate for DEI
- Prepare backroom for shipments and processing with accurate and timely documentation and planning for incoming shipments.
- Train new team members on proper stock room procedures, ensuring a consistent level of understanding across the team.
Stock Associate
Adidas
08.2021 - Current
- Unloaded, opened, processed, priced and put out as much as 150+ boxes per day.
- Prevented accidents, injuries and errors by keeping stock areas neat.
- Helped sales team reach goals consistently by preparing merchandise for floor and assisting with restocks.
- Received, unloaded and processed deliveries.
- Backed up sales floor staff by assisting customers with product and check out needs.
- Processed all ship from store orders, including picking, packing, and labeling for FED-EX.
- Packaged, shipped and tracked inventory to specific platform instructions.
- Kept accurate inventory records, entering new shipments and resolving identified discrepancies.
- Verified inventory accuracy with weekly cycle counts and audits.
- Handled daily maintenance tasks with minimal oversight, including packaging, shipping and organizing inventory.
- Ran accurate registers, setting up and breaking down drawers.
- Skilled in prices changes, markdown/ups, score big changes etc.
- RFID Expertise
- Visual merchandising
Softball Coach
Clio Area Schools
04.2018 - Current
- Developed game plans and adjusted to meet various game situations.
- Kept field, facilities and equipment organized and well-maintained.
- Managed schedule of practices, games and special events.
- Implemented policies for checking academic eligibility before and during time on team.
- Developed and oversaw successful softball program for 8th grade students.
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Introduced games and drills, which helped students to better develop skill levels.
- Recruited student-athletes of highest caliber to elevate team performance.
- Trained athletes in proper use of equipment for safety and maximum results.
Supervisor
Carters
06.2019 - 06.2021
- Identified individual employee's unique work styles and adapted management methods.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Trained and oriented associates to maximize team performance.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising of new products, including displays, signage and sales enablement.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Protected store funds, counting drawers before and after shifts and preparing daily deposits.
- Maintained operational readiness with smooth handling of opening, shift change, and closing tasks.
- Kept employees on-task and operating collaboratively with clear team expectations and specific personal goals.
- Maintained high employee morale and team spirit by communicating openly with team members and quickly assisting with diverse issues.
- Maintained attractive, well-organized displays with regular resets.
- Completed inventory cycle counts and audits to maintain accurate records.
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
- Minimized store losses by training team members how to spot and prevent theft.
Education
High School Diploma -
Clio Community Highschool
Clio, MI06.2014
Skills
- Inventory Reporting
- Visual Merchandising
- RFID
- Shipping & Receiving
- POS & Register
- 10 years of Customer Service experience
- Time management
- DEI Advocate
- Team leadership
Timeline
Operations Team Lead
Adidas
08.2024 - Current
Stock Associate
Adidas
08.2021 - Current
Supervisor
Carters
06.2019 - 06.2021
Softball Coach
Clio Area Schools
04.2018 - Current
High School Diploma -
Clio Community Highschool
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