Proactive worker with hands-on experience in hardware installation and troubleshooting systems. Known for strong collaboration and continuous learning in the field. Ready to contribute to IT improvements and solutions to support users and clientele!
Overview
5
5
years of professional experience
Work History
IT Intern
LaSalle College High School
Wyndmoor, PA
06.2023 - 08.2025
Assisted in troubleshooting hardware and software issues for faculty and students.
Routine network and physical server maintenance, ensuring connectivity and optimal performance.
Proficient helpdesk work, handling upwards of 25 calls daily.
Collaborated with IT team on system updates and installations school-wide.
Frequent setup and support for computer systems, monitors, networking devices, and other peripherals.
Documented technical processes and user guides for improved staff training resources.
Soccer Coach / Referee
Burholme SC
Philadelphia, PA
09.2021 - Current
Worked with kids aged 4 - 14 frequently, encouraging sportsmanship and an inclusive environment.
Developed and implemented training programs to enhance player skills and teamwork.
Organized practice sessions focused on skill development, fitness, and broader soccer knowledge.
Mentored assistant coaches and referees in effective coaching techniques and management for our younger players.
Short Order Cook
Somerton Springs
Somerton, PA
06.2022 - 09.2022
Prepared and cooked menu items to meet high standards of quality and presentation.
Operated kitchen equipment efficiently, ensuring compliance with safety regulations.
Maintained cleanliness and organization of workstations to enhance workflow.
Collaborated with team members to ensure timely service during peak hours.
Education
Mechanical Engineering
University of Pittsburgh
Pittsburgh, PA
05.2029
High School Diploma -
La Salle College High School
Wyndmoor, PA
05.2025
Skills
Strong communication skills
Hardware installation
Continuous learning mindset
Team collaboration
Network administration
Project management experience
Cybersecurity best practices
Fast learner
Quality assurance testing
Accomplishments
Oversaw and led school's TechServe and E-waste program.
Fixed and installed server time machine, drastically reducing latency across the network.
Developed a working machine learning prototype for automated ticket filtering and organization.
Frequent TV, monitor, ethernet, and peripheral installation, modernizing infrastructure one part at a time!