Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
OperationsManager
Nate Romer

Nate Romer

Salesforce Administrator
Eagle Mountain,UT

Summary

I have a wide range of experience in IT and business related functions. As a longtime Salesforce admin, I am passionate about maximizing the power of the platform and it's declarative tools to solve complex business problems. I enjoy technology and business and working to blend the two to drive production in our high paced world. Authorized to work in the US for any employer

Overview

14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Senior Salesforce Administrator

Point Click Care
Salt Lake City, UT
01.2020 - Current
  • Single Salesforce admin for 200+ users
  • Responsible for all things SFDC and looked to as the resource for anything related
  • Came into mature org as the first dedicated SFDC Admin after it had been built or worked on by multiple consultants, and department leads
  • User Management including create and activate/deactivate users, Maintain user roles and profiles, security, and access settings etc
  • User Profiles, Role Hierarchy, Sharing Rules and Security
  • Strong knowledge of standard Salesforce features
  • Found multiple areas where we have been able to roll out standard features to increase productivity
  • Very comfortable building custom objects and have a strong understanding of how to use them
  • Expanded Salesforce use within org by bringing in new lines of business including Partner management and large Government contracts
  • Proficient in interpreting business logic into Salesforce’s declarative capabilities, including workflows, validation rules, process builder, and flow
  • Design and implement approval processes for multiple departments
  • Implement Hubspot for Marketing and Sales Development
  • Knowledge and experience implementing 3rd party applications such as Qualtrics, Gainsight, Cloudingo, Altify, TaskRay, etc.
  • Won "The Alchemist" award for 2020 for finding creative solutions during the year

Salesforce Administrator/Business Analyst

Clear Home
Orem, UT
10.2014 - 10.2019
  • 5+ years as Salesforce Admin with specific business analysis for sales, support, and operations
  • 2+ years of business analysis outside of Salesforce including managing developers using agile methodology
  • Salesforce Admin certified 201
  • Experience with gathering requirements, user stories, and creating business process models
  • Proficient in interpreting business logic into Salesforce’s declarative capabilities, including workflows, validation rules & process builder
  • Data manipulation, migration and analysis
  • Understanding and experience with Sales cloud, Service cloud and Communities
  • Maintain user roles and profiles, security settings, access settings etc
  • (User Profiles, Role Hierarchy,
  • Sharing Rules and Security)
  • Lighting Experience
  • Integrations with 3rd party apps (Docusign, InsideSales.com, Clearslide, Domo, Microsoft Power BI)
  • Highly organized and detail oriented
  • Experience in troubleshooting and resolving issues with various SaaS, sales, operations systems
  • Proven ability to drive sales by creating and managing KPI's along with all levels of management
  • Coordinated with developers to create visualforce, apex, and other applications
  • Generated user trust in the system through effective communication and collaboration
  • Deemed the grand master as I loved to solve everyone's problems and had a successful track record for doing so

Sales Representative

Vivint
Orem, UT
01.2010 - 12.2014
  • Proven track record of success in door to door sales.

Business Development Representative

Spillman Technologies
West Valley City, UT
01.2013 - 10.2014
  • Managed B2B leads within a territory and handed them off to Sales Representative.

Education

Business Management, Business

Utah Valley University
10 2014 - 10 2016

Associate of Science - Business

Salt Lake Community College
Salt Lake City, UT
10 2013 - 5 2014

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Utah State University
10.2012 - 05.2013

Skills

Self-Motivated

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Certification

Salesforce

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Give me a lever long enough and a point to stand and I will move the earth"
Socrates

Timeline

Senior Salesforce Administrator

Point Click Care
01.2020 - Current

Salesforce Administrator/Business Analyst

Clear Home
10.2014 - 10.2019

Business Development Representative

Spillman Technologies
01.2013 - 10.2014

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Utah State University
10.2012 - 05.2013

Sales Representative

Vivint
01.2010 - 12.2014

Business Management, Business

Utah Valley University
10 2014 - 10 2016

Associate of Science - Business

Salt Lake Community College
10 2013 - 5 2014
Nate RomerSalesforce Administrator