Nate S. Johnson

• Developed schedules to optimize staff coverage during peak hours, improving service efficiency.
• Trained new team members on operational procedures and service standards for enhanced performance.
• Coordinated inventory management, ensuring availability of supplies and equipment for uninterrupted services.
• Assisted in managing daily operations to ensure efficient workflow and customer satisfaction.

• Customer service, Performed cleaning tasks to maintain a tidy environment., Ensured guest satisfaction through genuine connections and engaging experiences, Resolved issues proactively with a positive attitude, enhancing customer experience, Restocked shelves with products to ensure availability..
• Supervised team activities to ensure efficient operations during peak hours.
• Trained new staff on customer service protocols and operational procedures.
• Assisted in maintaining cleanliness and organization of dining and game areas.

GPA: 3.3 grade point average