Nathaniel Souza
Discount Tire
Burlington,WA
2
years of professional experience
Detail-oriented tire technician with experience in training new team members and ensuring safety procedures. Contributions to customer satisfaction and teamwork have consistently improved operational efficiency and service quality.
Work History
Tire Technician
9 Months- Performed tire installations and rotations efficiently, ensuring customer safety and satisfaction.
- Conducted thorough inspections of tires for damage and wear, maintaining quality standards.
- Operated tire-changing equipment, adhering to safety protocols and operational guidelines.
- Assisted in inventory management, tracking tire stock levels and reordering supplies as needed.2
- Trained new technicians on installation procedures and equipment operation, fostering teamwork.
- Improved customer satisfaction by providing timely and accurate tire services.
Utility Clerk
1 Year 9 Months- Responded promptly to customer inquiries, ensuring a positive shopping experience.
- Trained new staff on store policies, procedures, and customer service techniques.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
Education
High School Diploma
Bachelor of Science - Animal Science, Pre-Vet
Skills
Safety procedures
Tire maintenance
Time tracking
Inventory tracking
Punctuality
Active listening
Timeline
Tire Technician
Discount Tire
11.2024 - 08.2025Read More
Utility Clerk
Fred Meyer
02.2023 - 11.2024Read More
Washington State University
Bachelor of Science from Animal Science, Pre-Vet
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Sedro-Woolley High School
High School Diploma
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