Nat'e Young
Frankfort,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
CUSTOMER SERVICE
Paris . Las Vegas
01.2022 - 05.2024
- Displayed very good communication and customer service skills.
- Alleviated customer service needs with policy-appropriate solutions.
- Maintained detailed records of client conversations and customer service.
Call Center Representative
CornerStone Staffing
06.2020 - 12.2021
- Perform inbound/outbound calls frequently
- Handle incoming borrower, agent and lender calls at a professional level
- Followed up with customers about resolved issues to maintain high standards of customer service.
Front Desk Receptionist
Country Inn & Suites By Radisson
03.2019 - 05.2020
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
HIGH SCHOOL DIPLOMA -
Arsenal Technical High School
Indianapolis, IN06.2016
Skills
- English
- Inbound Customer Service
- year Customer Service
- year Healthcare
- Guest Service and Support
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Additionalinformation
detail oriented, computer data, English, Communication of inbound/outbound demand and special customer needs, Experienced in delivering top-notch customer service in various industries, demonstrating excellent communication and problem-solving skills, Detail-oriented and customer-focused professional with a proven track record of exceeding expectations and ensuring customer satisfaction., Worked as a customer service representative in a call center for 2 years., Handled customer inquiries, complaints, and feedback in a timely manner.
Timeline
CUSTOMER SERVICE
Paris . Las Vegas
01.2022 - 05.2024
Call Center Representative
CornerStone Staffing
06.2020 - 12.2021
Front Desk Receptionist
Country Inn & Suites By Radisson
03.2019 - 05.2020
HIGH SCHOOL DIPLOMA -
Arsenal Technical High School
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