Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Nateka Hargrove

Albuquerque

Work Preference

Job Search Status

Open to work

Work Type

Contract WorkGig WorkPart Time

Location Preference

Remote

Summary

Dedicated Family Caregiver skilled in supporting individuals of all ages, including those with special needs. Expertise encompasses personal care, medication management, and appointment coordination. Proven ability to enhance quality of life and foster independence through effective communication and problem-solving.

Overview

2
2
years of post-secondary education
7
7
years of professional experience

Work History

Family Caregiver

1st Care of New Mexico
Albuquerque
06.2019 - Current
  • Provided daily personal care and assistance to clients in their homes.
  • Developed individualized care plans based on client needs and preferences.
  • Assisted clients with mobility, ensuring safety and comfort during activities.

Customer Service Representative

Humana Healthcare
Albuquerque
02.2021 - 11.2022
  • Assisted clients with healthcare inquiries and resolved issues efficiently.
  • Educated members on available health plans and benefits options.
  • Collaborated with team members to streamline customer service processes, improving response times.
  • Transferred patients to pharmacy
  • Assisted with getting prescriptions filled
  • Managed high call volumes, ensuring adherence to quality service standards and customer satisfaction.
  • Documented customer interactions in case management system, contributing to accurate record-keeping and follow-up.

Education

Associate of Arts - Psychology

CNM
Albuquerque, NM
10.2024 - 07.2026

Manzano High School
Albuquerque, NM

Skills

  • Care planning
  • Mobility support
  • Emotional support
  • Personal hygiene assistance
  • Hospice care
  • Patient advocacy
  • Care team coordination
  • Customer service
  • Communication skills
  • Conflict resolution
  • Time management
  • Healthcare knowledge
  • Data analysis
  • Project management
  • Medical equipment operation

Timeline

Associate of Arts - Psychology

CNM
10.2024 - 07.2026

Customer Service Representative

Humana Healthcare
02.2021 - 11.2022

Family Caregiver

1st Care of New Mexico
06.2019 - Current

Manzano High School
Nateka Hargrove